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When windows 10 tries to update, it is unable to complete…

Customer Question
When windows 10 tries...

When windows 10 tries to update, it is unable to complete and I get code 0X80070652. Help

Technician's Assistant: What device or product does this involve?

Lap top computer

Technician's Assistant: What's the brand/model of your laptop?

Gateway

Technician's Assistant: What have you tried so far with your Gateway? Have you installed any updates recently?

The window 10 update does not give me a choice to update or not. Other updates have been completed when the computer suggests. Window 10 update just continues to update but is unable. the other update for windows 10 gets stuck at 54%

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
3/20/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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