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My MacBook Air suddenly is asking for a password before it…

My MacBook Air suddenly is...
My MacBook Air suddenly is asking for a password *****
it will allow me to access my 'Hotmail' account. Sadly, I have no idea
what that is...how can i fix this issue in order read my emails?
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Answered in 6 minutes by:
3/19/2018
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When were you last able to sign into your hotmail account?

Please let me know

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Customer reply replied 4 months ago
2-3 days ago

Thank you

Can you please use my link below to reset your password

https://account.live.com/password/reset

Once the password ***** been reset, can you use the new password ***** sign into your account?

Please let me know

Thank you

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Customer reply replied 4 months ago
Completed info and Microsoft will reply soon....which may be a day or more..thank you..

Ok, how long was it since you completed it? Has it been a day yet?

Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified
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