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Need to renew my account. HP, Model S5 1014. About 6 Wks. I…

Customer Question
Need to renew my...

Need to renew my account

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP, Model S5 1014

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

About 6 Wks. I was out of town, tried to renew but I needed moel #

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

J Received info that I needed to renew my Micrsoft account

Submitted: 3 months ago.Category: Computer
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Answered in 35 minutes by:
3/19/2018
Tech Support Specialist: Ugo A, Computer Software Engineer replied 3 months ago
Ugo A
Ugo A, Computer Software Engineer
Category: Computer
Satisfied Customers: 72
Experience: Software Engineer at Quadrant
Verified

Good afternoon,

My name is Ugo.

After reading the last part of your issue, I came to the conclusion that you might need to review this link: https://support.microsoft.com/en-us/help/4027510/microsoft-account-renew-your-subscription

Please let me know if this does or does not solve your issue so that I can provide more help if necessary. Thanks.

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Category: Computer
Satisfied Customers: 72
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