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Can not open my in box. Lenova windows 10. What do you mean?

Customer Question
Can not open my...

Can not open my in box

Technician's Assistant: What device or product does this involve?

Lenova windows 10

Technician's Assistant: What Lenovo model do you have?

What do you mean?

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

How long not sure.i have tryed everything

Technician's Assistant: The Computer Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

Ok

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/19/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago

looks like payment failed

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