Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't run hotmail password retrieval because it wants my…

Customer Question
I can't run hotmail...

I can't run hotmail password ***** because it wants my registration number. I already entered it a few screens ago, and can't remember what it is

Technician's Assistant: How do you usually access Hotmail? On a phone or tablet, or through a web browser?

At different times, all 3

Technician's Assistant: What troubleshooting have you tried?

Cant, I'm stuck on a screen which just says password ***** and has headings Account and password, but no entries underthem

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Ipurchased the product today and was sent a key that I entered, mbut now I dont know where to look for ir so I ncan enter is agian in this password *****

Submitted: 5 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
3/19/2018
Tech Support Specialist: Richard, Computer Specialist replied 5 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you

When could you last sign into your account?

Please let me know

Ask Your Own Computer Question
Customer reply replied 5 months ago
a while ago, probably 2017
Tech Support Specialist: Richard, Computer Specialist replied 5 months ago

Thanks

Do you recall the email address you used with the account?

Ask Your Own Computer Question
Customer reply replied 5 months ago
not sure about the UK)
Tech Support Specialist: Richard, Computer Specialist replied 5 months ago

ok... it may be .co.uk or .com... you need then to try to reset the password ***** my link below

https://account.live.com/password/reset

Let me know what happens when you do please

Ask Your Own Computer Question
Customer reply replied 5 months ago
Hi Richard,No help at all I'm afraid. Perhaps I should explain things better. Ages ago we had a hotmail account called***@******.***. I have no idea what the password ***** I want to use Wondershare Winsuite to find the ols password. I'm stuck because Wondershare wants te registration number and I put that in a while ago and don't know what it is..I assume that once I get past the registration screen, it will ask me what account I need the password *****
RegardsChris Herbert
Customer reply replied 4 months ago
Hello Richard, are you still talking to me ?
RegardsChris Herbert
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
No it is my tv and it is a hisense48h4 and i am trying to
no it is my tv and it is a hisense48h4 and i am trying to put net flex on it … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Cannot send email using msn on iPad, can only send from
Hi, cannot send email using msn on iPad, can only send from desktop. Error msg says UN or PW are incorrect. Changed to new PW. UN has been same for over 10 years. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I WS tryng to put micro office 365 on my ohter computer,
i WS tryng to put micro office 365 on my ohter computer, surfqce 4. It did not like my password, you sent me a code, but I dont know if it will affect every device, ir I should reset it? can I not hav… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I just got this dell a few months ago for a emergency party
i just got this dell a few months ago for a emergency party put a pass word in a rush smh i can't remember it for nothing ...i need help opening it … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Im on my daughters i pad. My lap top is stuck on screen
So it wont let me get on my computer to even go to reset mivrosoft password … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
I paid $5 dollars a while ago, and never got thru to anyone.
I paid $5 dollars a while ago, and never got thru to anyone. I moved to seior living place. Got a new computer and a Office Hone 2016. After using the computer a day, I stripped it and sent it back. I… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I reset my password XXXXX couple weeks ago, i cant remember my
I reset my password XXXXX couple weeks ago, i cant remember my security and answer and my phone is a different number, how do i get my password?… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
have had to reload xp pro due to corupted files on dos, have
have had to reload xp pro due to corupted files on dos, have reloaded and registered at microsoft however after puting in password XXXXX tells me to register and then it tells me that the product is a… read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
726 satisfied customers
im trying to get my password for my hotmail account and they
im trying to get my password XXXXX my hotmail account and they keep sending my instructions to a yahoo account which i dont use or even know how to get to it.i keep asking for my password XXXXX they w… read more
TonnyJonny
TonnyJonny
Bachelor's Degree
70 satisfied customers
I cant open my hotmail email account because ive tried too
I can't open my hotmail email account because i've tried too many times and failed. How can I bypass and get into my account info to make changes. Like security question with out a password. They sent… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My wife received an email and thought it was from hotmail.
My wife received an email and thought it was from hotmail. She responded to it and provided her password XXXXX date of birth. Then all hell broke loose. The scammers changed her hotmail password, and … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I AM HAVING TROUBLE BOOTING MY COMPUTER IT KEEPS ASKING FOR
I AM HAVING TROUBLE BOOTING MY COMPUTER IT KEEPS ASKING FOR AN ADMINISTRATIVE PASSWORD XXXXX DONT REMEMBER IT… read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
726 satisfied customers
Hi, i think my hotmail account has been hacked as i cannot
Hi, i think my hotmail account has been hacked as i cannot log into my hotmail or msn even though i am 100% certain it is the right details i am entering, but i cant change my password XXXXX i dont re… read more
joytinu
joytinu
Bachelor's Degree
194 satisfied customers
I purchased Microsoft Home Office and Student 2007 software.
I purchased Microsoft Home Office and Student 2007 software. I tried to download the software, it says my activation key has already been used 3 times. That's not true, what do I do?… read more
Ben M
Ben M
Associate Degree
322 satisfied customers
Hi I have a Gmail thet Ive had for over a month its name is
Hi I have a Gmail thet Ive had for over a month its name [email protected] to days ago it has disappeared & I cant recover it no mater what Ive tried & I have very important messages ! to deal with my … read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I have bought a new computer and when trying to install microsoft
I have bought a new computer and when trying to install microsoft office professional it is saying my activation code has been used too many times. I am not trying to use it on more computers I just w… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
I just registered and bought your program, however I cant
I just registered and bought your program, however I can't get into the program. It is looking for a registration code. My name isXXXXX E-Mail= [email protected]… read more
CompuTech
CompuTech
Software Engineer
Bachelor's Degree
184 satisfied customers
if i changed my password when drunk a few months ago and cant
if i changed my password XXXXX drunk a few months ago and cant remember me and ex boyfriend just broke up back then cant get any of my emails and secret answer isnt workin what the f**k do ido… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x