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Computer is O K. Incredimail has dissapeared altogether. all…

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Computer is O K...

Computer is O K . Incredimail has dissapeared altogether. all that remains is a folder incmxx with a folder Bin. Does not respond to anything. Have tried to re-install and all that happens is an exe file is downloaded and then nothing. double click on install file and there is no response

Technician's Assistant: What device or product does this involve?

A Dell desktop

Technician's Assistant: What Dell model do you have? And the Operating System (OS)?

Optiplex 755 .... OS is windows 8

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

This is a microsoft machine with OS windows 8

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

It is not an Apple device.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not a Mac computer

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/19/2018
Tech Support Specialist: John, Computer Support Specialist replied 4 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Which was the email account you were accessing using incredimail email application ?

Are you getting any error message ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Tech Support Specialist: John, Computer Support Specialist replied 4 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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