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Can business Skype and regular Skype video chat face to

Customer Question
Can business Skype and...

Can business Skype and regular Skype video chat face to face?

Technician's Assistant: When did you last update Skype?

One week

Technician's Assistant: What have you tried so far with your Skype?

Checked settings, hard wired with erthnet cable

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Don’t think so

Submitted: 4 months ago.Category: Computer
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Answered in 2 hours by:
3/19/2018
Tech Support Specialist: David L, Systems Engineer replied 4 months ago
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,839
Experience: Microsoft & Cisco Certified with over 20 years experience
Verified

Hello,

My name is David.

Yes the two types of Skype are able to communicate and establish a video chat session.

Are you having issues establishing a connection between the two?

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Customer reply replied 4 months ago
No thanks do want charges
Tech Support Specialist: David L, Systems Engineer replied 4 months ago

Please ignore the remote assistance offers - they are automated by the Just Answer system and are not from me.

Issues with blocked streaming media (videos) are often due to memory errors in the network devices that provide your wireless and Internet access. To rule out the network as the culprit, power down the router/modem that provides your wireless and Internet access and unplug the power cord as well. Wait 3 minutes for the memory to drain. Then plug in the power cord on the router/modem and power up the device. Wait for the router/modem to completely start up. Reboot your computer and other devices that connect to the network after the router/modem has completed start up and test to see if the issue is resolved.

If not resolve have the other person you are contacting do the same thing and then retest.
Please let me know the result.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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