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I can't open a document, it goes to a Lenovo search and

Customer Question
I can't open a...

I can't open a document, it goes to a Lenovo search and stalls

Technician's Assistant: What device or product does this involve?

A p c

Technician's Assistant: What Lenovo model do you have? And the Operating System (OS)?

Don't really know

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I just tried today to open this document to edit it and in front of the file there is an "L" instead of the ordinary folder or document symbal

Submitted: 3 months ago.Category: Computer
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3/18/2018
Tech Support Specialist: Dan, Computer Support Specialist replied 3 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,522
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
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Hello and welcome to JustAnswer, I look forward to assisting you today. Do you have MS Word installed?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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