Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
It's my Surface. My games won't load, My Surface and
Tonight is the first time I've had a problem. When I couldn't get game to load, it told me to go to the Microsoft Store. I did that but couldn't log in. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Why did I lose my Microsoft office. Now I can't down load
Why did I lose my Microsoft office. Now I can't down load publications … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
I have a Microsoft Surface pro, about 1year old and the hard
I have a Microsoft Surface pro, about 1year old and the hard keyboard isn't working, arrow is froze and keys don't work. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a Microsoft Surface 3 running Windows 10. For the
I have a Microsoft Surface 3 running Windows 10. For the last two years the windows 19 start menu button on the keyboard and on the right side of the Surface, only works after pressing 3 times. I'm ab… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My surface pro 4 is locked up; I put some Nikon photo
My surface pro 4 is locked up; I put some Nikon photo software on the pc and here I am, trying to do a system restore. … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I bought a docking station for my Surface Pro 4 and had it
I bought a docking station for my Surface Pro 4 and had it in the docking station for a couple of hours and now it won't turn on. … read more
Sheri
Sheri
Bachelor's Degree
749 satisfied customers
When I turn on my Surface Pro 4, the keyboard lights up, but
When I turn on my Surface Pro 4, the keyboard lights up, but the screen remains dark. … read more
Cris
Cris
63 satisfied customers
My Microsoft surface pro 3 will not accept my password. It
My Microsoft surface pro 3 will not accept my password. It takes me to bitlocker, but I don't know key … read more
Mr.Med
Mr.Med
1,286 satisfied customers
I have a surfac rt2 which will not turn on. the charging
i have a surfac rt2 which will not turn on. the charging light stays on and i have tried a variety of things from the website for microsoft. do you have any suggestions? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I have a surface pro 3 that has locked me out, Windows
No, I haden I haven't used it in awhile, and when I tried to sign on it locked me out it is requesting the bitlock recovery key … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a new Surface pro 4. when setting it up i entered a
when setting it up i entered a pass word. i was then asked to log onto my microsoft account which i did. i was told that all future logins should be made using my microsoft account password. when i tried to log in again neither my microsoft nor my original password ***** accepted. i'm now locked out. I have had three very long waits on the microsoft help line (total > 1.5 hours). when i have got through they have not been able to resolve the problem. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My daughter's microsoft surface has a blue screen that says
My daughter's microsoft surface has a blue screen that says repair required. Just popped up.... What next? … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
If have a Surface 3 tablet. The operating system when I
If have a Surface 3 tablet. The operating system when I purchased it was Windows 8, I did the upgrade to Windows 10 and have had a lot of problems since. When I turn on tablet, no matter how many time… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
510 satisfied customers
I have a Surface 2 with a TYPE keyboard. The touch screen
I have a Surface 2 with a TYPE keyboard. The touch screen has ceased to work - no matter where I touch it, it does not register. When I remove the keyboard, the touch screen STILL doesn't work. Thanks… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a Surface unit. Suddenly it lost desk top and
I have a Surface unit. Suddenly it lost desk top and restarts with " Preparing Automatic Repair" then blue recovery screen ,then BitLocker screen asking for recovery key. I don't have a recovery key W… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My Surface RT has stopped working while typing in an email
My Surface RT has stopped working while typing in an email message to send. If turned off and then on, the email page is re-displayed. (several times). Nothing will work. The surface was purchased on … read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Where can I find Users Manual for Microsoft Keyboard 5000
Where can I find User's Manual for Microsoft Keyboard 5000? Please. All of these different button have this old man highly confused.… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
How can I enlarge my viewing surface on my monitor by removi
How can I enlarge my viewing surface on my monitor by removing some of the rows at the top of the screen?… read more
Mike, LTD
Mike, LTD
Senior Software Engineer
Bachelor's Degree
108 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x