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I can not login with my password. I do not know. ProBook…

Customer Question
I can not login...

I can not login with my password

Technician's Assistant: What device or product does this involve?

I do not know

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

ProBook 4510s

Technician's Assistant: What Operating System (OS) are you running on your ProBook?

Hp

Technician's Assistant: What have you tried so far with your ProBook? Have you installed any updates recently?

I think so

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Can I register again

Submitted: 4 months ago.Category: Computer
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 7 hours by:
3/19/2018
Tech Support Specialist: Elgin Vega, Computer Hardware Engineer replied 4 months ago
Elgin Vega
Elgin Vega, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 191
Experience: Tech Support Analyst at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

What operating system is installed in the computer?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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