Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
I have a microsoft Surface pro 3 purchased probably 5-6
I have a microsoft Surface pro 3 purchased probably 5-6 years ago which I us sporadically. When I last turned it on it was locked up with BitLocker recovery screen. I never loaded or downloaded BitLoc… read more
Hema Malini
Hema Malini
B Tech
73 satisfied customers
I did not turn on bitlocker and now asking for key. Go to
I did not turn on bitlocker and now asking for key. Go to Microsoft account and it says I do not have a key. How do I get back into my pc … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
How do i get the key for recovery. Samsung galexy pro s.
my husband had it open befour he flew ,closed it and tried to open and tried to open it 2 days later and it comes up with enter recovery key and we do not have one … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Lenovo 23n 80UR cannot do factory reset. It is 23N 80UR and
It is 23N 80UR and has windows 10 on it and i get the message that there is not enough free space to do the factory reset even tho i selected to wipe all files. … read more
Moses C
Moses C
Computer Hardware Engineer
1,128 satisfied customers
Password got changed and no recovery password disk. Hp
Password ***** changed and no recovery password ***** … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
BitLockerWizardElev.exe. HP All in One HP19. 10. Trying to
BitLockerWizardElev.exe JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: HP All in One HP19 JA: What Operating System (OS) are you running on your Pavilion? Cu… read more
Moses C
Moses C
Computer Hardware Engineer
1,128 satisfied customers
BitLocker recovery, do not remember recovery key # Dell
BitLocker recovery, do not remember recovery key # … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Cannot access my computer something g with system restore.
Cannot access my computer something g with system restore … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I tried to return it to factory settings, now is asking for
I tried to return it to factory settings, now is asking for a bitlocker key which I know nothing about … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Asus notebook is locked. I got the product key and
my Asus notebook is locked. I got the product key and entered it several times and it tells me it's unable to start. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need to create a Microsoft account in order get a recovery
I need to create a Microsoft account in order get a recovery key to suspend Bitlocker. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,208 satisfied customers
My Microsoft Surface is locked out by Bitlocker. I have no
My Microsoft Surface is locked out by Bitlocker. I have no passwords to use. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a surface pro 3 that has locked me out, Windows
No, I haden I haven't used it in awhile, and when I tried to sign on it locked me out it is requesting the bitlock recovery key … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My sister-in law died last week and we don't have the pass
My sister-in law died last week and we don't have the pass word for her Surface. I think that it is a 3 or maybe a 4. How can we change the password? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I'm working on a recovery problem on my computers that use
I'm working on a recovery problem on my computers that use Windows 10So, far I've fixed it on my desktop PC's1) When attempting to fix it on my laptop, I am unable to get it to boot-up on Safe Mode to… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have purchased an Aspire switch 10E and after the initial
I have purchased an Aspire switch 10E and after the initial set up I can't seem to log on. when I type my password ***** says incorrect password. how can I sign in and be able to use my tablet?… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,470 satisfied customers
I have a Surface unit. Suddenly it lost desk top and
I have a Surface unit. Suddenly it lost desk top and restarts with " Preparing Automatic Repair" then blue recovery screen ,then BitLocker screen asking for recovery key. I don't have a recovery key W… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
neither the mic or the web cam are working.issue is with Toshiba
neither the mic or the web cam are working.issue is with Toshiba L645D-S4056. I have already been to the toshiba website and downloaded the drivers available for the 64 bit version for use with window… read more
The A+ PCTech
The A+ PCTech
Ticket To Work Program
Vocational, Technical or Trade Scho
385 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x