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Need help with my password, I dont unstand. Dell thank you…

Customer Question
Need help with my...

Need help with my password,

Technician's Assistant: What device or product does this involve?

I dont unstand

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell thank you for wait,28w7mj2, mfg, 42017 or4891397582

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

7 month I told my computer in to the store, he check it out now you need to put your password. I am 74 year old pass word are hard for me.

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/18/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I am sorry to hear that you are facing such trouble with resetting your password
I will be the expert in assisting with the issue you are having.

Let me know which account password ***** are trying to reset

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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