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I need help in cancelling my groupon order. Can you help me?

Customer Question
Hi Andy, I need...

Hi Andy, I need help in cancelling my groupon order. Can you help me?

Technician's Assistant: Which Groupon product do you have?

I cant seem to cancel the order via on line for botox 319.00 Dr Mizra in NJ

Technician's Assistant: What have you tried so far with your Groupon software?

To cancel it but it dosent go through

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thank you

Submitted: 4 months ago.Category: Computer
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Answered in 7 hours by:
3/18/2018
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,329
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

Click the "View Details" button next to the Groupon you want to return. (Remember, you can only return Groupons within the first three days of purchase, and they can't have been redeemed). Click "Cancel Order" to cancel it.

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Customer reply replied 3 months ago
I can't cancel still can we talk on the phone?
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

Does it give a reason why it cannot be cancelled?

Have you tried submitting a question at https://www.groupon.com/customer_support ?

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Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

Groupon do not offer telephone support, you must contact them using the question form at:

https://www.groupon.com/customer_support

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

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