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Someone is in my yahoo mail trying to send messages using my…

Customer Question
Someone is in my...

Someone is in my yahoo mail trying to send messages using my id . As far as I know , mailer demon has stopped them . I’ve been hacked 3 times since December. They got to my credit cards and charged $100s of dollars on them Help

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

IPhone

Technician's Assistant: What troubleshooting have you tried?

I’m not that knowledgeable. I really can’t do much . I’m 65 years old .

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I can’t think of anything . Thankyou

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/17/2018
Tech Support Specialist: Cris, Support Specialist replied 4 months ago
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,968
Experience: 10 years of IT experience in both business and residential.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

The reason you are being hacked is because of a possible virus on your PC. Can I offer you remote support so I can cleanup and scan your PC. Also assist in fixing your Yahoo issue as well.

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