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Window 10 will not install update until I uninstall hp

Customer Question
Window 10 will not...

Window 10 will not install update until I uninstall hp pavillon BIOS. I can not find this on my programs.

Technician's Assistant: What Operating System (OS) are you running on your Pavilion?

Windows 10 I think

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

Not in the last three weeks. it will download updates but says it can't install because of this.

Submitted: 4 months ago.Category: Computer
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Answered in 1 hour by:
3/18/2018
Tech Support Specialist: Dan, Computer Support Specialist replied 4 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,542
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. The BIOS is not a program you can uninstall. It is hard coded into the computers motherboard. You may need a BIOS update?

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