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I have forgotten my password for i tunes on my I phone 4.

Customer Question
I have forgotten my...

I have forgotten my password ***** i tunes on my I phone 4. Yes i'm a little behind the times.

Technician's Assistant: When did you last change your password ***** Apple ID?

I don't even remember ever changing it

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I've had apples since the 90's but im somewhat behind

Submitted: 4 months ago.Category: Computer
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Answered in 2 minutes by:
3/17/2018
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 4 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,910
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your apple password. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 4 months ago

Do you know the email you set up for your apple id so we can reset for itunes login?

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Customer reply replied 4 months ago
Not set up on my I phone for e mail. All I'll get is junk.
Customer reply replied 4 months ago
Absolutely not. End this NOW.
Customer reply replied 4 months ago
I've had this scam before. I'm
Reporting it.
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 4 months ago

Ok. But we are rated on the BBB and have been legitimate for well over a decade.

No problem. I am a tech, so i cannot see that side of your account.

You can go here for a refund or call customer service if you decide to discontinue.

http://ww2.justanswer.com/help/how-can-i-request-refund-0

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If you decide that you want to continue after you 'compare' tech support costs/ease of access or feel you need to continue here, just reply with the answers previously asked.

Have a great day!
Franklin

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