Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Need to update creit card information. Netflex. Hp,hpw2408h.

Customer Question
Need to update creit...

Need to update creit card information

Technician's Assistant: What device or product does this involve?

Netflex

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp,hpw2408h

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

A long time ago, about I'd say a year. can't even long on into iTunes.

Technician's Assistant: When did you last update iTunes?

Do not remember when but it's been quite awhile

Technician's Assistant: What have you tried so far with your iTunes?

Most everything possible

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No just need to get itune connected again

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 hours by:
3/17/2018
Tech Support Specialist: Elgin Vega, Computer Hardware Engineer replied 4 months ago
Elgin Vega
Elgin Vega, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 191
Experience: Tech Support Analyst at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

To change the credit card information in the computer, log into

https://appleid.apple.com/#!&page=signin

Find Payment & Shipping. Click Edit Payment Information…

In payment method change the credit card information then click save.

Open iTunes and it should work.

Let me know if it works

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have received a call from a tech support from apple saying
I have received a call from a tech support from apple saying my iCloud account has been compromised! I have to go to a Walmart and purchase 3 iTunes cards to assure it doesn't happen again … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I have 4 App Store & iTunes cards that say the prepaid card
I have 4 App Store & iTunes cards that say the prepaid card can't be activated. What do I do? … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
I had an apple itunes account a time ago with hundreds of
I had an apple itunes account a long time ago with hundreds of songs, but I can't remember any of my old account info. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My voicemail on this phone is supposedly full and I've not
My voicemail on this phone is supposedly full and I've not been able to empty it. The technician I spoke to last evening thought he had gotten it emptied but it appears that it's still full. I tried t… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I cannot remember my password. I don't remember I'm using a
I don't remember I'm using a MacBook pro that my husband gave me. He was the one who initially set it up … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Nothing---I want to fully cancel the ad-free email that
Nothing---I want to fully cancel the ad-free email that Yahoo says I have had since 2002! I have not even used the email address for "9 years" & had no idea that I was being charged the annual cost si… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I switched to an iphone that I hadn't used for awhile.
I switched to an iphone that I hadn't used for awhile. somehow it got locked and I don't have a password. It says "iPhone is disabled connect to i … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a Winbook Tablet my son gave me awhile ago when I was
Hi. I have a Winbook Tablet my son gave me awhile ago when I was with Verizon. Now I'm with Time Warner Cable/Spartan. I can't get passed the***@******.*** and then having to put my password ***** tha… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Jon, we haven't chatted in awhile but I've hit another
Jon, we haven't chatted in awhile but I've hit another glitch. I need to change the credit card associated with my Apple ID account but know how to even start.… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
I am having trouble getting into my Microsoft acct to check
I am having trouble getting into my Microsoft acct to check all the credit card info and change it if not up to date. The credit card has had a chip added to it since used to pay for Office 365 last y… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
ok...i have a dell computer, which came with windows vista
ok...i have a dell computer, which came with windows vista and norton antivirus...the norton subscription has expired (months ago)...i'd like to switch to micro security essentials but i can't downloa… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
My PC crashed about a year and a half ago and my itunes library
My PC crashed about a year and a half ago and my itunes library went with it. I plugged my ipod back in to my new PC (I can't get a mac due to the fact that the MLS is incompatible) and was hoping to … read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
just finished putting my comp together today and everything
just finished putting my comp together today and everything started up just fine i put in windows 7 for it to download came back a couple hours later.... comp was off and now when i push the power but… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I have an HP Pavilion dv7 Notebook Laptop PC. I bought it
I have an HP Pavilion dv7 Notebook Laptop PC. I bought it brand new 1 year ago. At which time I also purchased an HP plug in (non-wireless) mouse and months later I purchased another HP Mouse - Wirele… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have by default set up 2 itunes accounts - 1 on my laptop
I have by default set up 2 itunes accounts - 1 on my laptop from years ago and 1 on my iphone. How can I close the laptop account and keep my latest one only. I cant sinc the laptop to the iphone 4 - … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I have a H.P. dv9910us Laptop with Windows Vista Home Premium...
I have a H.P. dv9910us Laptop with Windows Vista Home Premium... About a Month ago my sound went out, and I received the famous error "No Audio Output Device is Installed" Every now, and then the Comp… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
My husband & I both have iPods (nano). Ive loaded about 700
My husband & I both have iPods (nano). I've loaded about 700 songs on them through my Toshiba computer. Whenever I'd plug in the iPod to the computer our music libraries would pop up. I downloaded all… read more
joytinu
joytinu
Bachelor's Degree
194 satisfied customers
itunes store states invalid code although it is not
itunes store states invalid code although it is not; this is the security code that it keeps stating is invalid. I have done everything from re entering all information to changing the case format on … read more
sunnyDmaster
sunnyDmaster
DEPUTY ENGINEER
Bachelor's Degree
450 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x