Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

Once again I cannot sign in to my Skype account

Once again I cannot sign in to my Skype account
Ask Your Own Computer Question
Answered in 1 minute by:
3/17/2018
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,971
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

Ask Your Own Computer Question

What error are you getting trying to sign in?

Ask Your Own Computer Question
Customer reply replied 4 months ago
It will not accept my password

Have you tried resetting the password?

Ask Your Own Computer Question
Customer reply replied 4 months ago
Now you won't accept my valid credit card, why not ?

Your payment for the remote service has failed.
Please contact customer service on***@******.*** or
call them on +1(###) ###-####to clarify the payment issue.

Ask Your Own Computer Question
Customer reply replied 4 months ago
I am calling the phone number.

Okay

Ask Your Own Computer Question
Customer reply replied 4 months ago
I have assured my Bank the charge is legitimate, can we now please continue. Thank you.
Customer reply replied 4 months ago
Where is Kamil ?

I realised you have opened too many questions with the same issue. I will request this question to be closed, please respond on your original question.

Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,971
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Kamil Anwar and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
I don't have to update the credit card information as there has been no change. NOW can we please proceed ?
Customer reply replied 4 months ago
I am still waiting for Kamil Anwar to help me with my problem with Skype. Thank you.
Customer reply replied 4 months ago
This has been a long day with this issue, how much longer is it going to take to get it resolved. I am losing my patience.
Customer reply replied 4 months ago
Apparently Kamil Anwar is not available, I request another specialist in his absence. Thank you. I would like a prompt response after all that has gone on today.
Customer reply replied 4 months ago
24 hours, you must be joking !!! Not acceptable.
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,963
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Ask Your Own Computer Question
Customer reply replied 4 months ago
I still need assistance, nothing got done yesterday and I will require a refund. So can we please get started again from scratch ?

If you are requesting a refund then I will close the question for you.

Ask Your Own Computer Question
Customer reply replied 4 months ago
I am requesting a refund and also want to continue with my original question of yesterday as nothing was accomplished yesterday

I will have customer service contact you

Ask Your Own Computer Question
Customer reply replied 4 months ago

What about my problem with Skype that I would like to get resolved ?

Not if you receive a refund

Ask Your Own Computer Question
Customer reply replied 4 months ago
How do I get started again to have my issue with Skype resolved ? Nothing was accomplished yesterday and it took most of the day !!
Customer reply replied 4 months ago
I want to switch to secure remote assistance and want to pay the $39 for this service

Great! Send the offer

Ask Your Own Computer Question
Customer reply replied 4 months ago
How ??
Customer reply replied 4 months ago
Do I click on this orange update payment info ?

Unfortunately, I cannot see payment information.

You will need to call customer service at 1-***-***-****

Ask Your Own Computer Question
Customer reply replied 4 months ago
Where are you Josh ?

Unfortunately, I cannot see payment information.

You will need to call customer service at 1-***-***-****

Ask Your Own Computer Question
Customer reply replied 4 months ago
Do I click on update payment info ?

Unfortunately, I cannot see payment information.

You will need to call customer service at 1-***-***-****

Ask Your Own Computer Question
Customer reply replied 4 months ago
OK, now do you see the $39 payment for secure remote assistance ?
Customer reply replied 4 months ago
let's continue the conversation
Customer reply replied 4 months ago
Once again, where are you Josh ?
Customer reply replied 4 months ago
What do I have to do ?

Please click the link below and run/open the downloaded program

https://www.fastsupport.com/547148822

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,971
6,971 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Kamil Anwar is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
How to I change my credit card number in Skype. I don't
How to I change my credit card number in Skype JA: When did you last update Skype? Customer: I don't remember JA: What have you tried so far with your Skype? Customer: I tried to find the account prog… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I seem to have two skype accounts. ?could you merge them for
i just have one that is linked to my microsoft acoc**t and it is not the one that i mostly use ... it has $20 credit and i would prefer moy other account.. my user there is mervmill … read more
Kamil Anwar
Kamil Anwar
Computer Support Specialist
Bachelor's Degree
6,971 satisfied customers
We wish to reactivate our account, but cannot find the right
We wish to reactivate our account, but cannot find the right sign-in notice … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have taken out a skype credit. Skype has withdrawn money
I have taken out a skype credit. Skype has withdrawn money from my account. But I still cannot make a skype phone call. It still claims that I need to have credit. Skype has my money. Please help … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
Last week I received a notice stating my account would be
Last week I received a notice stating my account would be suspended since I hadn't used my $. I made a phone call with it thinking that would solve the issue. I think it is still an issue now; I canno… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I just bought Skype for $49 and then discovered I could get
I just bought Skype for $49 and then discovered I could get it free. But that is not a question. I have a colleague in China who tells me she has sent me aninvitation.so that we can connect on Skype. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I back again if you remember? cannot get into SKYPE using
I back again if you remember? cannot get into SKYPE using the password XXXXX used to get in SKYPE IN THE FIRST PLACE WHEN FILLING THE MICROSOFT FORM I asked a question on the same subject some days ag… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I used to be able to get on Skype just by clicking on the icon on my dock. Now it is impo
I used to be able to get on Skype just by clicking on the icon on my dock. Now it is impossible. I tried to create a new account using my gmail address. But when I got in my hotmail adress popped up.N… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
how do i get skype on my new computer, it did not transfer
how do i get skype on my new computer, it did not transfer from old computer, can i retrive all my contacts?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Hello, I cannot sign in to my account or anywhere with Skype,
Hello, I cannot sign in to my account or anywhere with Skype, cannot use the phone or send out letters or any thing, any idea ?… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I cannot log into Skype because it says that I am already logged
I cannot log into Skype because it says that I am already logged in on this computer. I only use Skype on this computer. It suggests that I sign out and start again. I don't know how to sign out. No o… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have been given a Password token about ten minutes ago, but
I have been given a Password XXXXX about ten minutes ago, but when I entered it (twice) it answered that the Skype name (michael.legg8) and the password XXXXX were not recognised. This is the third da… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I signed into my Skype account but there is NO link there to
I signed into my Skype account but there is NO link there to actually MAKE a call. I bought a phone number for an entire year. After account login I ca see call history but CANNOt make a call.… read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
Hi - I need to install Skype on the notebook previously owned
Hi - I need to install Skype on the notebook previously owned by my friend. When I removed the "old" Skype and reinstalled again using my Skype name and password, the Skype installs my friend's Skype … read more
Renju
Renju
Bachelor's Degree
394 satisfied customers
on Acer Aspire one d-150 - Problem with Skype - how can 2
on Acer Aspire one d-150 - Problem with Skype - how can 2 people use it with their own names when they are sharing the computer at different times. Everything else can be used on their own names. Hmmm… read more
Steve
Steve
Bachelor
32 satisfied customers
I am trying to log in I gave my email address [email protected]
I am trying to log in I gave my email address [email protected] and used the password for my yahoo account but I get no joy in signing in. What is wrong?????… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Cannot log on to Skype. Using 2.80 version with MacBook. I
Cannot log on to Skype. Using 2.80 version with MacBook. I get "welcome to Skype" repeatedly asking for e-mail and password. I cannot find the page for above… read more
James Carter
James Carter
Master's Degree
534 satisfied customers
I have just joined skype and when trying to sign on it insists
I have just joined skype and when trying to sign on it insists I have the wrong password XXXXX I passed the password XXXXX Where do I go from here? Sandra Tong [email protected]… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x