Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I get error code 117000 on my Microsoft games. My computor.

Customer Question
I get error code...

I get error code 117000 on my Microsoft games

Technician's Assistant: What device or product does this involve?

My computor

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

How do I figure this out

Technician's Assistant: The Computer Technician will be able to walk you through that. How long has this been going on with your computer? What have you tried so far?

Restart, complete shut off power, reloaded last up dates , reloaded game programs

Submitted: 5 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 9 minutes by:
3/17/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,070
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Question
Customer reply replied 5 months ago
ok
Customer reply replied 5 months ago
that will be ok
Customer reply replied 5 months ago
when will you be back
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a C2000 AIO & it has just done a Windows 10 update.
I have a C2000 AIO & it has just done a Windows 10 update. When it restarted it just comes up with a blank screen with only the date & time. there is no cursor & I can't use the keyboard or mouse. Wha… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Imy computor is hung up It says my computer is being
Imy computor is hung up It says my computer is being blocked. by Microsoft And to call 1(###) ###-####… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have not been able to receive the solitare games. What is
I have not been able to receive the solitare games. What is wrong … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Why after running a windows update last week does my
Why after running a windows update last week does my Microsoft Age of Empires II "Age of Kings fail to operate? When I restored my computer to a later date it works. But every time I shut-off my compu… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I was playing Casino poker tournaments & the power went out
I was playing Casino poker tournaments & the power went out for a couple hours. Upon returning, I get a message that my casino is disabled. What can I do?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My PC wont run any of the new games. It works for about five
My PC wont run any of the new games. It works for about five minutes and freezes. I have the i7 x980 processor, 24 gig g skull memory and 2xgtx580 in sli operating system windows 7 ultimate… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
When I try to play a game online it works perfectly fine for
When I try to play a game online it works perfectly fine for about 5 minutes then the computer turns off.I updated all my drivers and it still shuts down without any warnings and no error notices.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
HI MY NAME ISXXXXX MY COMPUTER AT WALMART IN KOKOMO
HI MY NAME ISXXXXX MY COMPUTER AT WALMART IN KOKOMO LAST SUNDAY THEY GAVE ME A NUMBER TO CALL AND I GOT NO WHERE WITH THAT. MY COMPUTER WENT COMPLETLY OUT. I GOT IT BACK UP AND RUNNING . HOWEVER IT IS… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I require the 25 character product key for Hunting Unlimited
I require the 25 character product key for Hunting Unlimited 2011. I have played all previous versions and even the current one until this message popped up and keeps shutting down this game. The prod… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have a security shield that keeps popping up.it is from microsoft
I have a security shield that keeps popping up.it is from microsoft corp.I did not ask for this program.I cannot figure out how to delete it,and it is stopping me from reloading my free sercurity prog… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
when i try to play pogo games, i get the screen but as soon
when i try to play pogo games, i get the screen but as soon as i click on a game, the site shuts down and aol reloads. ???… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have several problems. The microsoft 6t04#12 adapter is not
I have several problems. The microsoft 6t04#12 adapter is not working because of some code 31 problem. How do I fix this? When I shut down the computor, then turn it on the next time, the desktop & ic… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I purchased a new copy of Flight Simulator X from PC World
I purchased a new copy of Flight Simulator X from PC World on Monday. On Tuesday I installed the program to the point where the option was to activate now or later. I chose later and shut down the com… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Google is on my desk top and we have gmail but a couple of
Google is on my desk top and we have gmail but a couple of weeks ago when I went into google it came up can not display web page. Can not give you may e-mail address because I can not get into it. Why… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have a Gateway Laptop, Windows XP Media Center Edition 2006
I have a Gateway Laptop, Windows XP Media Center Edition 2006 Model# XXXXX A few days ago my screensaver froze up and then the computer just started to shut everything down. When I turned the computer… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
I am getting blue screen error using windows xp on my compaQ
I am getting blue screen error using windows xp on my compaQ PRESARIO. After the computer stopped it will not boot properly until I start in about one half hour later: at that time everything seems ok… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
how do I clear system error code 804f8e35 on my emachine w3609
how do I clear system error code 804f8e35 on my emachine w3609 model I first time user to this site… read more
Claws224
Claws224
CIO
5,160 satisfied customers
hi i was trying to fly microsoft flight simulator 2000.kept ...
hi i was trying to fly microsoft flight simulator 2000.kept gettimg error about macros not on.my joystick wouldnt work.it said to downlosd something.idid and the game wont come back on at all.these ga… read more
Dave K
Dave K
Charter Captain & I.S. Director
Master's Degree
1,023 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x