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In the 'old days' one would just click on bookmarks, the…

Customer Question
In the 'old days'...

In the 'old days' one would just click on bookmarks, the site would be entered in book marks, and could be retrieved any time, by just clicking on bookmarks. Now when I click on bookmarks, it seems to just disappear, and when I then click on bookmarks, there's nothing there.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Its and HP all in one 2016 model

Technician's Assistant: What Operating System (OS) are you running on your Pavilion?

Windows 10

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

I don't think so

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, thanks

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/17/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago

What web browser are you using?

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Customer reply replied 4 months ago
google
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago

are you clicking 3 dots on upper right corner > then going to bookmarks?

any sub folders in there?

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Customer reply replied 4 months ago
I just paid $45 when the price listed was $5 'refundable' I just want to know how to set and retrieve bookmarks
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago

did you do the steps I just sent?

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