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My Facebook account has been hacked and I do not know how to…

Customer Question
My Facebook account has...

My Facebook account has been hacked and I do not know how to reset password

Technician's Assistant: When did you last update Facebook?

I went into it early this morning and it was OK. Late morning I went into it and it has been hacked. I can do nothing with Facebook -- I can't report the problem to Facebook with my computer -- the hacking appears there

Technician's Assistant: What have you tried so far with your Facebook?

Can't do it thru there -- can you do something for me??

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/17/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,964
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago

Do you have access to the email linked with Facebook?

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Customer reply replied 4 months ago
I don't understand what you are looking for
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago

Your payment for the remote service has failed.
Please contact customer service on***@******.*** or
call them on +1(###) ###-####to clarify the payment issue.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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