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Why am I getting "emergency calls only" message when I turn…

Customer Question
Why am I getting...

Why am I getting "emergency calls only" message when I turn phone on? It just quit working suddenly. I can charge it all night then when I turn it on it says "emergency calls only". This suddenly started a couple of weeks ago.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

It is a Galaxy J3 Samsung. There is no SIM card.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Only that I can't make or receive calls, Been going on for nearly two weeks.

Submitted: 4 months ago.Category: Computer
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Answered in 6 hours by:
3/17/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,366
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Customer reply replied 4 months ago
Send my reply to***@******.***
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

Emergency calls only means that your network is unavailable, but there are still other available mobile operators which allow the call to go through.

Who is your network provider?

Are you in an area of good network coverage?

Have you tried restarting the phone?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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