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My current computer - - old HP Pavilion is running OK but my…

Customer Question
My current computer -...

My current computer - - old HP Pavilion is running OK but my banking told me they would not let me use it any more - - to old. I purchased a new i-pad pro tablet and am having difficulty using my e-mail - -***@******.***

Technician's Assistant: What Operating System (OS) are you running on your Pavilion?

I don't know - - I'm 83 and not that up on it. I think the problem is the password ***** my HP for google has long gone and when I try to open google in the i-pad it wont take a new password ***** - what do I do?

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

No

Submitted: 4 months ago.Category: Computer
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Answered in 7 hours by:
3/17/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,352
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

See the following video guide to add your email account to the iPad again:

https://www.youtube.com/watch?v=Fzu4SrxTuEQ

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