Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

We are trying to set up Skype on a PC. The Skype website is…

Customer Question
Hi. We are trying to...
Hi. We are trying to set up Skype on a PC. The Skype website is asking us to approve a lengthy agreement but no place to accept it or not. Also the fee will be $18 for three months. Also the system is asking for credit card information on an unusual window. Does anyone have experience with this? Is it legitimate? How would we know? Thank you.
Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 4 months ago
It said verify on visa with different spellings on authorize and authorise.
Answered in 12 hours by:
3/17/2018
Tech Support Specialist: John, Computer Support Specialist replied 4 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Setting up skype doesn't need any fee its a free application.

Are you setting this Skype for skype to skype calls?

Are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Computer Question
Customer reply replied 4 months ago
Hi. Yes Skype to Skype calls. Windows. Thanks.
Tech Support Specialist: John, Computer Support Specialist replied 4 months ago

I really apologize for the delay.

If its skype to skype calls you do not need to pay anyone to get the application or set it up.

You can download and install it using the following link : - https://www.skype.com/en/get-skype/

You can use a microsoft account to sign in,if you do not have a microsoft account please use this link to get one : - To create a microsoft account

You can use one of your existing email address to create a microsoft account.Once its created successfully you can use that to sign in to skype and then add contacts to call.I hope that answers your question if not please do let me know.Once again i apologize for the delay.

If you do not have any further questions please rate me using the rating options (stars) on the top of this page, select the rating and click on submit. If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/

Sincerely,

John

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
5,924 Satisfied Customers
Experience: MCP, RHCE

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Received an email from Skype stating my VISA is expiring.
Received an email from Skype stating my VISA is expiring. What it is is the valid date which has been changed. I have gone into my account several times and nowhere could I find the place to amend the… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I have lost my main credit card and just added a new credit
I have lost my main credit card and just added a new credit card number for Skype auto recharge on the "Stored Payment Details" page of your website. However, when I hit delete for the lost credit car… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,015 satisfied customers
I purchased the Microsoft office 365 yesterday but received
hello Pearl. I purchased the Microsoft office 365 yesterday but received an error message when I attempted to install. I called the number on the screen and fond I have 38 other people connectd to my … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,001 satisfied customers
It tells me I do not have enough credit to call. I updated
It tells me I do not have enough credit to call. I updated my credit card, paid the $6.99 it asked for, it said the transaction was completed, and then when I try to call the Skype number again, it st… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I got a call that someone is trying to hack in to my
I got a call that someone is trying to hack in to my computer. I was on the road so I couldn't call support. I run Windows 10. It is a desk top HP. What should I do. … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
83 satisfied customers
They offered to set up home base jobs, my wife is sick with
they offered to set up home base jobs, my wife is sick with dementia caused by a car accident, and I have to be at home all the time to care for her. the home based job seemed just what I was looking … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Are you an employee of Microsoft? Let me explain. I will be
Let me explain. I will be as brief as poss. I have had two scams and one near miss this year. I am elderly; I have lost almost $1000 to these beasts, so I have had to become over-cautionPLEASE DO NOT feel insulted by my questions. May I continue. It will take only one more paragraph. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I ordered a product from an ad I had seen on the Ellyn
I ordered a product from an ad I had seen on the Ellyn show!! The company overcharged me, and I want to send the product back ASAP!! I have tried their 2 websites, and the site only lets you place ano… read more
Steve
Steve
Consultant
Bachelor
69 satisfied customers
Why won't my credit card go through? I have contacted the bank
Why won't my credit card go through? I have contacted the bank and there is nothing wrong with my credit card. Not very happy..… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Im trying to update my payment as my old VISA card has expired.
I'm trying to update my payment as my old VISA card has expired. I would like to provide you with my new VISA card number. I tried to reach you at - hhtps://billing.microsoft.com but I cannot somehow … read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
Last night (May 17) I ordered a security program called Vista
Last night (May 17) I ordered a security program called Vista Anti-Spyware. It went through and was charged on my Visa credit card; however, the program did not activate for some reason. This morning … read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I am getting from Skype The credit/debit card VISA-SKYPE XXXX-1015
I am getting from Skype "The credit/debit card VISA-SKYPE XXXX-1015 you're currently using for Auto-recharge payments will expire at the end of the month. This will cause your Auto-recharge agreement … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
My Auto-recharge agreement is at risk as the credit card used
My Auto-recharge agreement is at risk as the credit card used expires at the end of this month. I have received an e-mail to this affect and have tried to follow the procedure of informing Skype that … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My wife recently passed away after a long & courageous fight
My wife recently passed away after a long & courageous fight with Breast Cancer. We have been mebers for a long time - probably 15-29 trs. - but the acccount is in her name. She liked playing on the c… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
This is the second time I am sending this to you because I
This is the second time I am sending this to you because I do not know if you received the first one. I opened an account today to purchase the dvd Victory. Three different credit cards were defaulted… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
Hi, Someone stole my credit card number on 5/29 and 5/30 2010.
Hi, Someone stole my credit card number on 5/29 and 5/30 2010. They ordered on-line apl-itunes, there is an investigation on my card it was visa #XXXXXXXX for a total of $191.45. I am trying to find o… read more
Steven R.
Steven R.
Full-Time Student
Associate Degree
76 satisfied customers
Using (for several years) hpdeskjet 656c. First time PROBLEM
Using (for several years) hpdeskjet 656c. First time PROBLEM is---no print on paper. I installed new inkjet cartridge, black only hp20. Does not solve problem. Mechanical function OK including the dis… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
69 satisfied customers
my bank does not know what verified by visa is. i have been
my bank does not know what verified by visa is. i have been trying to pay you 10 euros for two months, any ideas?… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x