Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Attempting to set up new ipad 2017. will not accept my

Customer Question
Attempting to set up...

Attempting to set up new ipad 2017. will not accept my e-mail address.

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Osi 11

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

It is new and I am doing initial set up.

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
3/16/2018
Tech Support Specialist: John TF., Apple Consultant replied 4 months ago
John TF.
John TF., Apple Consultant
Category: Computer
Satisfied Customers: 3,637
Experience: 20+ Years in the computer industry
Verified

Hello! I will work to provide accurate advice and info. Give me a minute to read your submission.

If Phone/Remote Services are offered, ignore them

Ask Your Own Computer Question
Tech Support Specialist: John TF., Apple Consultant replied 4 months ago

What does it say when you try to enter your email address?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Tina, tried to use my ipad and it was locked. The unit was
Hi Tina, tried to use my ipad and it was locked. The unit was set up 4/12 I have no idea what ID or password ***** used. I am 86 years old and not at all computer wise. I see where she enter this info… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Keeps cutting out. iPad. Comes back up and recognizes my
Keeps cutting out. iPad. Comes back up and recognizes my fingerprint. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I've received three emails stating that it was from Google
I've received three emails stating that it was from Google accounts and that my account is going to be deactivated … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I have been trying to get my password for my e-mail account
Hi My Name is***** have been trying to get my password ***** my e-mail account it is***@******.*** but can not get it I have just purchase a new I pad from Telstra and have had new e-mail set up but t… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
Using a Date variable in an internet address .Navigate
Using a Date variable in an internet address .Navigate "megamillions.com/winning-numbers/8-11-2017" ( This works)vDate = #8/11/2017 .Navigate "megamillions.com/winning-numbers/vDate" (Does not work)… read more
George Sibiya
George Sibiya
PhD
309 satisfied customers
I can't remember password to access my dell computer, dell
I can't remember password ***** access my dell computer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I cannot forward any message. They are all rejected by the
I cannot forward any message. They are all rejected by the server … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I am having problems with my e-mail on my IPhone 6s. I can
I am having problems with my e-mail on my IPhone 6s. I can receive e-mails but I cannot send e-mails. I am attempting to resolve the problem but I need some assistance. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
My wife and I share an e-mail address, *****@******.***.
My wife and I share an e-mail address, *****@******.***. We purchased a new IPad yesterday. This gives us two IPhones and two IPads using this e-mail address. In setting up the new IPad, we could not … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
replacement i Pad will not allow incoming e mails keeps saying
replacement i Pad will not allow incoming e mails keeps saying user name or password XXXXX XXXXX although we are entering names as before. our user name [email protected]… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Ok. I have searched everywhere for phone # XXXXX Eharmony---no
Ok. I have searched everywhere for phone # XXXXX Eharmony---no success. I am a member intial Email [email protected] initial password XXXXX I was on last pm and locked myself out in the middle of… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
John can you tell me why my new Ipad 2 will not respond to
John can you tell me why my new Ipad 2 will not respond to my queries for "E"mail...I only receive a listing indicating that I don't have the correct name or password XXXXX Imap or aol.com Pat Nugent … read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
I have an Acer Aspire 1640Z Laptop. I have just encountered
I have an Acer Aspire 1640Z Laptop. I have just encountered a problem when trying to open an attachment from an e-mail sent to me. The file has an extension of .docx. On attempting to open the attachm… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
While checking my mail on Eudora 6.2.4 for the Mac, my Eudora
While checking my mail on Eudora 6.2.4 for the Mac, my Eudora unexpectedly quit and an error message appeared announcing this fact and noting that no other applications for OSX were affected. This inc… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,014 satisfied customers
I am attempting to set up an e-mail with the following designation [email protected]&#
I am attempting to set up an e-mail with the following designation: [email protected] Can you tell me how to do that?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Hi, I have one more question on my apple ipad. Under the Notes
Hi, I have one more question on my apple ipad. Under the Notes application, I deleted two notes. when I tried to type a new note, the plus sign in the right corner of the application was dark. Did I d… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Can I verify my hotmail account was setup properly At this
Can I verify my hotmail account was setup properly? At this time it says it is not accessable due to "too many attempts". I feel that I never got set up correctly when I bought this new computer a few… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
My e-mail address was, [email protected] My password was,
My e-mail address was,[email protected] My password XXXXX psychot1. I attempted to set up another aol address as,[email protected], Password, psychot13, to try to transfer my contact list to Outlook and/or… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x