Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my password on another computer, how can I find it?

Customer Question
Second opinion] I forgot...

Second opinion] I forgot my password ***** another computer, how can I find it?

Technician's Assistant: What device or product does this involve?

I need to renew my security and we have four computers with same serial number but I forgot my password. I cannot get into my computer.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell Computer and Windows 7 Home Edition

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I used on my computer last Summer and I tried many password ***** it didn't work.

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 day by:
3/18/2018
Tech Support Specialist: Josh, Support Specialist replied 4 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,960
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have been trying to cancel my Trend Micro Internet
I have been trying to cancel my Trend Micro Internet Security service effective 07/28/2018 with zero success. My original Order No. is*********** My name is***** Please contact me @***@******.*** with… read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master\u0027s Degree
I wanted to cancel my auto renew last 2 weeks ago. PC Hp et
I wanted to cancel my auto renew last 2 weeks ago. … read more
Moses C
Moses C
Bsc
767 satisfied customers
I forgot my password on another computer, how can I find it?
I forgot my password ***** another computer, how can I find it? … read more
Mr.Med
Mr.Med
1,188 satisfied customers
II installed Windows 10 on 02-19-16. My computer is a Dell
My computer is a Dell Inspiron 3847 purchased in 2014. I have Windows 10 or 10.1. My question is about security. I did have McAfee and tried to renew. I couldn't install it because it said I had more than one firewall and more than one antivirus installed and it indicated that it was Windows. They wanted my Windows password, which I cannot find, so I could prove I was the administrator to be able to make changes, I guess. Is the security I have with Windows similar to McAfee? Should I delete Windows security (once I get a new password), or not renew Mcaffee? I don't know what to do. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
My name is ***** ***** Rubin. I have received two notices
My name is ***** ***** Rubin. I have received two notices from Norton telling me that my Norton Antivirus protection expires on a certain date and will be automatically renewed. Once notice is for Pro… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I got a external drive (ASUS) with my surface pro upon purchase
I got a external drive (ASUS) with my surface pro upon purchase last summer. just returned from AZ and discovered I left my power cord there. I have a Model OR_I, but cannot find a serial number. went… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have a brand new Zenbook operating on Windows 2010; every
I have a brand new Zenbook operating on Windows 2010; every time I open a file (document or music) if I try to change page the window programs bugs and closes all. How can I solve this glitch?… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Yahoo sent me an email that told me that I needed to reset
Yahoo sent me an email that told me that I needed to reset my password. I did that right before going on vacation and forgot to write my password XXXXX I had been using the same password XXXXX many ye… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I keep getting messages saying my suscription needs renewing
I keep getting messages saying my suscription needs renewing it does not need renewing it is paid until16/12/12 I have had all my security turned off because of this I need help immediately I have bee… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Iwant to cancel my trend micro, but I cant find my account.
Iwant to cancel my trend micro, but I can't find my account. My order #7026745926 password XXXXX can you help [email protected]… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have two computers that work in tandem. On January 4, 2011
I have two computers that work in tandem. On January 4, 2011 I renewed my Trend Micro Internet Security Pro with serial number XHEF-0019-6098-2575-5582 with an expiration date of Feb 16, 2012 [email protected]… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have Adobe Elements version 7 and am trying to install version
I have Adobe Elements version 7 and am trying to install version 9. I thought I had purchased this version and this is not a trial version. At any rate, I cannot get the install to accept my password … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have had dozens of emails sent out of my computer yesterday
I have had dozens of emails sent out of my computer yesterday --all of which were not sent by me. I would like to change my password XXXXX there is any other way that you may suggest to avoid this. Ca… read more
Nimman
Nimman
Vocational, Technical or Trade Scho
325 satisfied customers
My name is Gerri Ziegler, 807 South Second Street, Clinton,
My name isXXXXX 807 South Second Street, Clinton, MO 64735. This morning, from another computer, I tried to renew my contract with Magic Jack for just one year at $18.95. Everything seemed to go throu… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I had to uninstall my Trend Micro in order for the technician
I had to uninstall my Trend Micro in order for the technician to fix my computer. Now, I cannot seemed to find a way to re-install it. Can you help? ORDER INFORMATION Order Number: XXXXXXXXXX Password… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
I am unable to get my High Defination Audio to work. The laptop
I am unable to get my High Defination Audio to work. The laptop doesn't seem to configure the sound properly. I'm using Windows 7 home for my operating system… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I just download a new version of the software and it is askng
I just download a new version of the software and it is askng for a Trend Micro Intertnet Security serial number. I don't know what it is and I tried to logon to your software and I am not sure what t… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I HAVE REGISTERD AND USE COREL 6 AT MY HOME ON CAPE COD. (SUMMER
I HAVE REGISTERD AND USE COREL 6 AT MY HOME ON CAPE COD. (SUMMER HOME) I AM 81 AND ENJOY REDOING OLD PICTURES ND SHARING THEM WITH FRIENDS. I TRIED TO INSTALL COREL IN MY COMPUTER AT HOME (I ELIMINATE… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x