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I got a message about my not wanting the $2,500 I might have…

Customer Question
I got a message...

I got a message about my not wanting the $2,500 I might have won. Yes I want it. Idid not realize I had failed to click the buttons. What do I need to do. Mary Overton

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It is a rebuilt Compaq and need some work.

Technician's Assistant: What Operating System (OS) are you running on your Compaq?

I think it is Vista.

Technician's Assistant: What have you tried so far with your Compaq? Have you installed any updates recently?

NO I do not remember doing that.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so. I us my comper to work on line.

Submitted: 4 months ago.Category: Computer
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Answered in 2 minutes by:
3/16/2018
Tech Support Specialist: Sheri, Expert replied 4 months ago
Sheri
Sheri, Expert
Category: Computer
Satisfied Customers: 742
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Likely, that message is a scam. Where is it coming from?

Regards,

Sheri-Expert

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Tech Support Specialist: Sheri, Expert replied 4 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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