Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
I am a paid geek squad member. After installing the new
I am a paid geek squad member. After installing the new trend anti-virus on line with geek squad I could not open any of my files. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,208 satisfied customers
I already went thru this,but I entered the wrong serial# on
Hi. I already went thru this,but I entered the wrong serial# ***** my trend micro and it keeps saying I have to renew. How can I enter the correct serial #. Lenovo, idea pad, windows 10 … read more
John Castle
John Castle
BSC in Computing Network Management and Design
267 satisfied customers
I received an e mail from geek squad that my software is
I received an e mail from geek squad that my software is about to expire. That I should chose anaother one. Is that true, or a scam? … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I just downloaded Trend micro virus protection and need the
I just downloaded Trend micro virus protection and need the code to activate. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,208 satisfied customers
I just canceled Trend Micro and want to subscribe to Geek
I just canceled Trend Micro and want to subscribe to Geek Squad protection. Can you call me at(###) ###-#### please. I do not know how to seize "Run as Amdministrator to remove the Trend Mico apps. … read more
Michael
Michael
CEO
Master's Degree
209 satisfied customers
My wife's Dell PC running windows was stopped and she
My wife's Dell PC running windows was stopped and she received a red alert screen telling her to call the tech hotline at(###) ###-#### Apparently, her computer had a network security breach with no f… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
I want to cancel Kaspersky and install Web route as my
I want to cancel Kaspersky and install Web route as my protection. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
I was instructed by the Geek Squad to uninstall my Office
I was instructed by the Geek Squad to uninstall my Office 365 which they believe is corrupted. I just did that. Do you know how I can download Office 365 again without paying for it. I still have time… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
We have a Geek Squad contract and you installed Web Root
Good morning Pearl, we have a Geek Squad contract and you installed Web Root internet security, when my main hard drive died and I replace it with a time machine back up, Web Root is asking for my ser… read more
Martin
Martin
Network Engineering Diploma
155 satisfied customers
Last evening whiile I was researching recipes, my computer
Last evening whiile I was researching recipes, my computer was blocked. An orange screen came up and ontop of that was a white screen saying my computer was blocked due to security issues and the name… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
It is running slow and a Geek squad tech was unable to
It is running slow and a Geek squad tech was unable to instill Kaspersky anti virus. He said we need to increase the speed. We are connected to verizon. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I had my computer checked today because it froze up. I have
I had my computer checked today because it froze up. I have everything backed up,including Kaspersky,which is still working. I got on FB,and went to upload pictures from Picasa to FB,when a notice cam… read more
Jeremy
Jeremy
1,344 satisfied customers
My problem I just renewed my subscription and would like
My problem: I just renewed my subscription and would like to cancel it and have my payment cancelled from Master Card. The computer crashed. When Geek Squad told me that Trend wasn't working when I br… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My name is Suzanne Barnes, architect and I spent about 2 hours
My name isXXXXX architect and I spent about 2 hours on Friday morning with your IT group who did a complete diagnostic and offered to remove the corrupted Trojans from my email system. My email opens … read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,393 satisfied customers
I just download a new version of the software and it is askng
I just download a new version of the software and it is askng for a Trend Micro Intertnet Security serial number. I don't know what it is and I tried to logon to your software and I am not sure what t… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Trend Micro rating. I have used Trend Micro for several years
Trend Micro rating. I have used Trend Micro for several years and not been infected with a virus or worm (my previous situation under Norton). A computer tech whom I respect has recently suggested I w… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I purchased a 3 user commerical license for the Kaspersky Anti-Virus
I purchased a 3 user commerical license for the Kaspersky Anti-Virus 2010 software when I purchased three new computers (PC, laptop & notebook) from Best Buy. As part of the purchase Best Buy included… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
just bought dell laptop with vista 64bit,its come with trend
just bought dell laptop with vista 64bit,its come with trend micro internet security(30 day trial),.try to unistall,but cant completly remove,i didnt see in folder,but in security center still detect,… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x