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I can’t open my desktop on my Microsoft computer with

windows 10 Brian had helped me...
I can’t open my desktop on my Microsoft computer with windows 10
Brian had helped me few was ago
Can you help me
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Answered in 1 minute by:
3/16/2018
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,304
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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What do you mean "open my desktop"?

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Customer reply replied 5 months ago
Desktop where I can connect with network

What network are you trying to connect to?

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Customer reply replied 5 months ago
I. Clicked for remote assistance

Okay, I will connect you with a network engineer. One moment please.

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Customer reply replied 5 months ago
Connect remotely
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,017
Experience: Systems Administrator
Verified

do you still need help with this?

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Are you able to browse the Internet?

Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,017
Experience: Systems Administrator
Verified
Cody and 87 other Computer Specialists are ready to help you
Ask your own question now

go here to connect me; https://tinyurl.com/y72chhbl
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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Customer reply replied 5 months ago
I don’t need it anyway as the problem is resolved thx
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