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Forgotten password in old computer. Lenovo G50 laptop.

Forgotten password ***** old...

Forgotten password ***** old computer

Technician's Assistant: What device or product does this involve?

Lenovo G50 laptop

Technician's Assistant: What Operating System (OS) are you running on your G50?

Windowls 8

Technician's Assistant: What have you tried so far with your G50? Have you installed any updates recently?

Nothing and no updates. Even sitting idle for 3 years and my son does not remember Password.

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Answered in 5 minutes by:
3/16/2018
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 927
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.

I will be the expert in assisting with the issue you are having.

Forgot windows 8 login password?

Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 927
Experience: Resolution Specialist at Wipro Bpo Services
Verified
Moses C and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
I
Customer reply replied 4 months ago
Computer has been sitting for 3 years. Son does not remember Password
Phone call session started

what is the username or the email address on the windows 8 login screen?

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Click on this link and follow the password ***** steps from the link given below.

https://account.live.com/resetpassword.aspx

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Customer reply replied 4 months ago
Trying now - thank you

alright

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Customer reply replied 4 months ago
He reset password ***** it did not seem to take on laptop. Do we need to restart?

yes reboot the laptop shut down and turn it on and then try the new password.

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you can give me your phone number i can call you if you need phone support

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Category: Computer
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