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I can’t reset my password. I can’t reset my passwordMy

Customer Question
I can’t reset my...

I can’t reset my password

Technician's Assistant: What device or product does this involve?

I can’t reset my passwordMy laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Lenovo

Technician's Assistant: What have you tried so far with your Lenovo? Have you installed any updates recently?

No

Submitted: 4 months ago.Category: Computer
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3/16/2018
Tech Support Specialist: Byron, Computer Support Specialist replied 4 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,354
Experience: CCNA, A+, MCSE with over 12 years experience.
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Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me what version of Windows is on the laptop?

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