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I need help installing my office software, and I have

I need help installing...

I need help installing my office software, and I have serious anger management issues, so if you hear me threaten the cat, she is fine..

Technician's Assistant: Which software or app can I help with?

Office365

Technician's Assistant: What have you tried so far with your software?

Entering office.com/setup and the number, with and without the dashes.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

That if s/he hears any potty words, not to take them personally.

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Answered in 5 minutes by:
3/15/2018
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,460
Experience: Over 10 years of professional experience.
Verified

Hello,

My name is***** will be the person helping you today.

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May I remotely connect to your computer, so I can troubleshoot and fix this issue for you?

Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,460
Experience: Over 10 years of professional experience.
Verified
Jason Jones and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
I need to install this software. This f'ed up computer is new, and I can't do anything with it.

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 43
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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Customer reply replied 5 months ago
OH I SEE THAT THERE IS A FEE IN ADDITION TO THE OUTRAGEOUS PRICE I ALREADY PAID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

That is the final fee.

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Customer reply replied 5 months ago
Yeah right

It is the final charge.

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Customer reply replied 5 months ago
how much of my disability check do you want to take from me?????????????????????????????????????????????????????
Customer reply replied 5 months ago
Tell me how to do it for myself.

Do you wish to continue or do you want me to send in a refund request?

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Customer reply replied 5 months ago
I've paid once, I don't want to pimped for more of my dwindling supply of money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

You have been charged a fee for the remote service. Do you want me cancel that and refund that charge to you?

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Customer reply replied 5 months ago
I paid for the card at the store and no one told me that you people would stick it to me for more!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am sorry for the confusion. This is a website on which people come and pay for help. Did you find yourself on here by accident? If so, I can send in a request for a full refund

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Customer reply replied 5 months ago
Is there any way I can do this without spending my meal money on this????????????????????????????????????????????

Do you wish to continue and pay for help or do you wish to end this and I will send in your full refund request?

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Customer reply replied 5 months ago
Can't you just tell me how to do it???????????????????????????? Or do you have to goudge a certain number of customers Refund for what?

I am sorry, but nobody on this website, including myself, works for free. How do you wish to continue?

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Customer reply replied 5 months ago
Web site? Ho site is more like it.

How do you wish to continue?

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Customer reply replied 5 months ago
Wait and see if I have any success on my own and yes I want a refund. I'm over this e- hooking

I will send in your refund request now.

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Customer reply replied 5 months ago
I can't get anywhere with this am I supposed to insert the dashes and is it case sensitive
Customer reply replied 5 months ago
Will I have to pay for you to connect it or can you give me a little advice on how to install this
Customer reply replied 5 months ago
How can I do this myself
Customer reply replied 5 months ago
Do I have to sell any of my body parts for you to securely connect this
Customer reply replied 5 months ago
Is it case sensitive and do add the dashes. Do I put it all on the search line
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,270
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

If time is of the essence, the fastest way in which I can help you is via a secure remote connection. That will provide a temporary connection where I can fix this problem on screen, in person.

I'm sending the offer for that service now, once accepted we will start the connection process. If you reject the offer, we will continue via written word alone.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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