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Can't recover my Google Suite admin password. Surface Pro.

Can't recover my Google...

Can't recover my Google Suite admin password

Technician's Assistant: What device or product does this involve?

Surface Pro

Technician's Assistant: How long has this been going on with your Surface Pro? What have you tried so far?

It says 7 days ago I changed my password, however, 7 days ago I upgraded my G Suite for our Non-Profit

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have tried all of the online prompts through Google and even called a comp support agency this morning that took remote access to my computer. They were going to charge me 249.00 to recover my email account.

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Answered in 1 minute by:
3/15/2018
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,969
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Can we do a remote session so i can check this for you?

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Customer reply replied 4 months ago
please

Please send request for remote from your screen

Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,969
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
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Kamil Anwar
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,969
6,969 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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