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I forgot my password on another computer, how can I find it?

Customer Question
I forgot my password...

I forgot my password ***** another computer, how can I find it?

Technician's Assistant: What device or product does this involve?

I need to renew my security and we have four computers with same serial number but I forgot my password. I cannot get into my computer.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell Computer and Windows 7 Home Edition

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I used on my computer last Summer and I tried many password ***** it didn't work.

Submitted: 5 months ago.Category: Computer
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Customer reply replied 5 months ago
Dell Inspiron Windows 7 Home Edition
Model# *****
OMWO8G
Customer reply replied 5 months ago
What do I need to do for you to fix other computer?
Customer reply replied 5 months ago
I would like for you to fix the computer.
Answered in 47 minutes by:
3/15/2018
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 5 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,297
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 5 months ago

Solution 1 : Using the Administrator Account

1- Start or restart your computer and press "F8" while the computer boots up. The Advanced Boot Options screen appears.

2- Scroll down to "Safe Mode" with the arrow keys on the keyboard and press "Enter." Your computer starts in Safe Mode.

3-Click on the "Administrator" account that appears on the Windows logon screen

4-Click on "Start" and "Control Panel".

5-You will enter "All Control Panel Items", then click" User Accounts"

6-Then click"Manage Another account" as following.

7-Choose the account which you want to reset the password.

8-Click "Change the password" as following

9-Type a new password ***** that account.

Solution 2 : Bypass Windows 7 password

1-Boot from Windows 7 Installation CD. When your computer boots from the CD, you should click repair your computer option, then choose Command Prompt from various options.

2-Type the following commands: (Please see the attachements)

Exit installation CD, and reboot your PC.

3-While Windows login screen appears, press the Shift key 5 times to bring up the command line interface.

Now type command net user an hit enter, you will get all account names on the computer.

Now net user <account name> <your new password> to reset windows 7 user password.

example : net user john 123456a

If you don't have the windows 7 installation disc please watch this short video on youtube or download Windows 7 ISO image from www.microsoft.com/en-us/software-download/windows7 and burn it into a Blank DVD :

https://www.youtube.com/watch?v=qWLZPsyp0Gc

Let me know the results please

Thank you

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