Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I have windows 10; no sound on all programs. You tube, i…

I have windows 10...

I have windows 10; no sound on all programs

Technician's Assistant: What device or product does this involve?

You tube, i tunes and key board function

Technician's Assistant: What's the brand and model of your computer?

Dell 5500 work station

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

To my knowledge about 1 wk. I've tried rebooting, ck spkr volumne, control pnl, run dianostics

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Is there a charge

Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
3/15/2018
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,625
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

You will be charged an initial $5 when you submit your question and payment information. You will be charged your remaining balance once the Expert responds to your question. If you used Paypal as payment, you will be charged the full amount when you submit your question.

We pride ourselves in our 100% satisfaction guarantee. If you’re not happy, we’ll give you your money back.

Can we continue and resolve the issue?

Thank you.

Customer/p>
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,625
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified
Shefin and 87 other Computer Specialists are ready to help you
Ask your own question now

Hi,

Please click on the below link, it will open a new web page. Over there you will see I agree button. Click the button and you will get an option to Run or Save. Please click on Run and follow the instructions.

http://www.justanswer.com/remotedesktop/join.aspx?Session=8a319877-d5a1-45eb-bf0b-25fb11d31ca4

Thank you.

Customer/p>
Ask Your Own Computer Question
Customer reply replied 4 months ago
waiting for your response

Hi,

Please click on the below link, it will open a new web page. Over there you will see I agree button. Click the button and you will get an option to Run or Save. Please click on Run and follow the instructions.

http://www.justanswer.com/remotedesktop/join.aspx?Session=8a319877-d5a1-45eb-bf0b-25fb11d31ca4

Thank you.

Customer/p>
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,625
6,625 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a Dell M3800 laptop and Dell Model D3000 docking
I have a Dell M3800 laptop and Dell Model D3000 docking station. I'm having trouble extending two displays (Dell E2414H) from the laptop via the docking station despite updating all of my drivers incl… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
My Dell Latitude Laoptop model C500/600 will not turn on.
My Dell Latitude Laoptop model C500/600 will not turn on. There is no response to the "on" button.… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
My XPS 1330 screen suddenly started showing colored pixel garbage.
My XPS 1330 screen suddenly started showing colored pixel garbage. I rebooted and corrected problem for 2 minutes. Now screen is totally black. I've seen the blog about bad Nvidia/motherboards and now… read more
Cris
Cris
60 satisfied customers
I am using a Dell Latitude D830 in a docking station. I am
I am using a Dell Latitude D830 in a docking station. I am connecting DVI and VGA cables to my 2 Dell monitors. The problem I have is when I use the docking station, actually ANY docking station, the … read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
The video on my MSN home page hass no sound in its new section.
The video on my MSN home page hass no sound in its new section. An MSN expert said itneeded a sound driver but a Dell person said it would cost $69 to download it. Is this an apropirate response?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
How do we turn up the volume of sound on movies etc. We can
How do we turn up the volume of sound on movies etc. We can hard ly hear them. Thank you, Jim Bateman… read more
Kevin N.
Kevin N.
Tech Support
49 satisfied customers
I recently lost partial sound on my computer. I can play movies,
I recently lost partial sound on my computer. I can play movies, and I tunes but cannot play anything from you tube for example. I believe it may be related to the 6to4 adapter driver, I get a code 10… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I just sent in the question about the fully charged battery
I just sent in the question about the fully charged battery not powering computer when I lose ac.… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
Hi, Im working on a M320. The owner was having trouble with
Hi, Im working on a M320. The owner was having trouble with the computer and used a dell disk to reinstall the windows XP OS. Needless to say it coused trouble. I renistall Xp and updated it to vista … read more
NKRCS
NKRCS
Senior Consultant Engineer
Bachelor\u0027s Degree
Hi we have an old strata dk24 system and would like to add
Hi we have an old strata dk24 system and would like to add an internal extension to the incoming ring group can you advise the progrmming sequence. can you help thanks Keith… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a Latitude E6500. The lighted keyboard feature is no
I have a Latitude E6500. The lighted keyboard feature is no longer working. Have tried "FN - Right Arrow", but has no effect.… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
Just installed plug and play Sound Tube from Diamond Multimedia.
Just installed plug and play Sound Tube from Diamond Multimedia. All works well except I cannot hear anything from You Tube videos. I've followed install instructions and hear music through my headpho… read more
Jeff Micono
Jeff Micono
Bachelor\u0027s Degree
199 satisfied customers
Last night when I loaded my T61 into my docking station it
Last night when I loaded my T61 into my docking station it would not activate. It was configured about a year ago and has worked fine until last night. I probably hit some button that caused this but … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
how do I get rid of the windows merory dianostic icon and or
how do I get rid of the windows merory dianostic icon and or program after running and reboot and I did'nt get a repoort everything else seem to be working the same as before the dianostic this is a u… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
I have a dell inspiron 1420 in running tests the hard drive
I have a dell inspiron 1420 in running tests the hard drive works fine however it now won't boot with or without the hard drive. nothing shows on the screen and it beeps twice and stays running howeve… read more
Angus D.
Angus D.
Bachelor\u0027s Degree
33 satisfied customers
my windows, cannot locate system files, has no hardrive, cd
my windows, cannot locate system files, has no hardrive, cd rom, will not run cd recovery program… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
what is the value of a Dell Inspiron B130 computer whos monitor
what is the value of a Dell Inspiron B130 computer who's monitor has gone dull. I believe it's the lamp system inside the monitor.… read more
Networking101
Networking101
Network/Security Administrator
Bachelor's Degree
422 satisfied customers
I have a Dell 4500 that came with a Turtle beach sound card ...
I have a Dell 4500 that came with a Turtle beach sound card & Altec Lansing speakers & subwoofer. Sometime last month I started hearing a volume fluctuation while either listening to CDs or streaming … read more
Mike The Sci Guy
Mike The Sci Guy
Bachelor's Degree
34 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x