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I cant boot up my pc windows ten it says it is trying to…

Customer Question
Hi i cant boot...

Hi i cant boot up my pc windows ten it says it is trying to automatically repair the issue then it restarts it again and again

Technician's Assistant: What's the brand and model of your computer?

Hp pavilion h8 1214

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

Yeah i think a few days ago there was one update

Submitted: 4 months ago.Category: Computer
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Answered in 2 minutes by:
3/15/2018
Tech Support Specialist: Chris L., Support Specialist replied 4 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. Turn the computer off, then hold down the shift key on the keyboard and turn the computer on, do not let go of shift. Let me know if this takes you to a blue recovery screen and let me know what options are shown to you please.

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