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Cannot remember my password to get into computer. Do you…

Cannot remember my password...

Cannot remember my password ***** get into computer

Technician's Assistant: What device or product does this involve?

Do you mean name of computer or make of computer it is a go laptop

Technician's Assistant: The Laptop Technician will be able to walk you through that. What's the brand/model and Operating System (OS) of your laptop?

Hp15 windows not sure of what windows

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

No I haven"t done updates since husband passes in mid DEC

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

He used this lap top more than I did I have tried all his passwords

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Answered in 5 minutes by:
3/15/2018
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please the version of windows you are using?

Please let me know

Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified
Richard and 87 other Computer Specialists are ready to help you
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Customer reply replied 5 months ago
How do I cancel this I got into computer

you use this link

ww2.justanswer.com/help/how-can-i-request-refund-0

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