Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Someone still my password and can not get into my email. Can…

Customer Question
Hi someone still my...

Hi someone still my password ***** can not get into my email

Technician's Assistant: Are you logged into your email account on any other devices?

Can you help me?

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Maybe a security question. Because the same person change my number to his number

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 27 minutes by:
3/15/2018
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,295
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Keep in mind that we are not a free service and require payment for our work, which is guaranteed. If you do not wish to pay for our assistance - please let me know now.
You may see some automatic pop-up with offers for Membership or Remote Assistance, please ignore or close them if you do not want it. I have no control over those offers.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

Do you use PC? If so, which version of Windows do you use, 7, 8, 10?

Who is your email provider?

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 3 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My ex boyfriend has changed passwords and pins and my
My ex boyfriend has changed passwords and pins and my recovery email to go to his instead of my daughters. He has access to everything in my phone and i need to stop this....help please!! … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
18 satisfied customers
I believe someone is using my email on microsoft. Am unable
Hi Pearl. I believe someone is using my email on microsoft. Am unable to do anything other than internet because when I sign in with my email, someone else's phone number pops up. … read more
Mr.Med
Mr.Med
1,186 satisfied customers
My email accounts have been compromised over the weekend and
my email accounts have been compromised over the weekend and I can't get back into cause I can't get into my cell phones. I'm locked out of my email accounts cause someone has changed my passwords. I … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My email, was changed to Microsoft Exchange server. Someone
My email, was changed to Microsoft Exchange server. Someone hacked myverizon, forwarded my cell, then got password ***** Can't get a real person to assist … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I received an email stating that someone used my email
I received an email stating that someone used my email address to purchase a iPhone cover. When I clicked on the link to cancel it took me to a secure site where I need to fill out all the information… read more
Cris
Cris
60 satisfied customers
A family member has a business Hotmail account which is 'blocked'. He's
A family member has a business Hotmail account which is 'blocked'. He's managed to change his password, and get a 'verification number', but goes around in circles trying to gain further access to his… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
This past week when I sent or forwarded emails after I hit
This past week when I sent or forwarded emails after I hit send a box appeared in the body of the email that states: The message was not sent because of an error. Your message was not sent. Please cli… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
how do I block emails coming from somewone who I believe is
how do I block emails coming from somewone who I believe is sending me a virus repeatedly ?… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I recently changed my email password XXXXX my sbcglobal.net account
I recently changed my email password XXXXX my sbcglobal.net account due to a possible security breach. I tried to log in recently my new password XXXXX work, my personal info doesnt match so I cant ch… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
someone has hacked into my aol account and sent a message from
someone has hacked into my aol account and sent a message from London to my contacts. I have tried to change my password, but it won't allow me to do that. HELP Judith Weyerbacher [email protected]… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
I have a computer that my daughter uses that evidently has
I have a computer that my daughter uses that evidently has been hacked and now they are reading key strokes, she can't change her password XXXXX enough...is there any way to get rid of them?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Someone is using my address book to send out fraudulent e-mails.
Someone is using my address book to send out fraudulent e-mails. How can I get rid of this?… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
Some has been hacking into my my yahoo account, and I received
Some has been hacking into my my yahoo account, and I received a meesage from yahoo in Jan. How do I find out who this person was because they have been doing it for about a year and a half? My e-mail… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I recently learned that a fellow in Orlando Florida has the
I recently learned that a fellow in Orlando Florida has the same gmail address as mine and he called me as he received some of my semi-confidential information on his computer. He is going to mail me … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
forgot password and security question on my account [email protected]
forgot password XXXXX security question on my [email protected] I want to change my password XXXXX someone is using it somewhere.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Someone has hatched my account and has change my security question
Someone has hatched my account and has change my security question and now I have no access to my account. I have all my personal busines going to this e-mail address. How do I get control of my accou… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
i do not know my aol password and it keeps sending it to my
i do not know my aol password XXXXX it keeps sending it to my email address on account...but i do not know it either..how can I reset my password?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
My daughter thinks someone has my AOL password XXXXX I get
My daughter thinks someone has my AOL password XXXXX I get lots of messages that say "your email could not be delivered" for emails I never sent. She told me to change my password. When I tried, AOL a… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x