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Cant get into google. Do not know. Samsung. Yesterday tried…

Customer Question
Cant get into google ...

Cant get into google

Technician's Assistant: What device or product does this involve?

Do not know

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Samsung

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Yesterday tried to up grade as instructed by google upgrade yesterday ,knowledge not good on computer

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks

Submitted: 4 months ago.Category: Computer
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Answered in 21 minutes by:
3/14/2018
Tech Support Specialist: Sheri, Expert replied 4 months ago
Sheri
Sheri, Expert
Category: Computer
Satisfied Customers: 729
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Is it the google webpage, your google account or gmail that you can't access?

Regards,

Sheri-Expert

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Tech Support Specialist: Sheri, Expert replied 4 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

Ask Your Own Computer Question
Tech Support Specialist: Sheri, Expert replied 3 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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