Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Can't seem to signin to my account. You changed everything a…

Customer Question
Can't seem to signin...

Can't seem to signin to my account. You changed everything a while back and I'm wondering whether you don't recognize my account because I changed my email or what. You did seem to allow me in with a new password ***** then I got a note saying something was wrong - and I don't want to lose my Skype contacts.

Technician's Assistant: Are you logged into your email account on any other devices?

Yes. I can be.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

You probably have my cell number:(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, as long as I can get into my Skype account on any of my computers and cell phone. )If you want to check, my original account was for an old email which was***@******.***

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/14/2018
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,298
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Keep in mind that we are not a free service and require payment for our work, which is guaranteed. If you do not wish to pay for our assistance - please let me know now.
You may see some automatic pop-up with offers for Membership or Remote Assistance, please ignore or close them if you do not want it. I have no control over those offers.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

where exactly are you trying to sign in?

Ask Your Own Computer Question
Customer reply replied 4 months ago
Before I answer this, why have you taken over when I was dealing with Skype?
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

You came to us.

Ask Your Own Computer Question
Customer reply replied 4 months ago
No. I was talking to a Skype specialist and you took over.
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

You came to us

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 4 months ago

Do you need our assistance or not?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Dear! time ago I opened my YouTube account but changed the
Hi Dear! Long time ago I opened my YouTube account but changed the email. my email was ***********. by mistake I put a different email after which is not exist. it was something like ****@... need to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I set up password on cell for google account but cannot
I set up password ***** cell for google account but cannot remember correct one and am locked out of my account … read more
Harry
Harry
2,042 satisfied customers
I click on by mistake to use the new site, I lost all
I click on by mistake to use the new site, I lost all emails, contacts, Facebook, and I don't like the new stuff. I'm old, and not good with computers. I want back my old website,***@******.***, pleas… read more
UranIT
UranIT
Network Administrator
1,298 satisfied customers
Problem with Skype. That's not the problem. Don't you want
problem with Skype JA: When did you last update Skype? Customer: that's not the problem JA: What have you tried so far with your Skype? Customer: don't you want to know the problem first ? JA: Anythin… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I had a Recently set up Skype account. When a contact tried
I had a Recently set up Skype account. When a contact tried to call me I couldn't hear the phone ring. This morning I upgraded all the OS on my computer. When I tried to go into my Skype account. It h… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I am on my cell phone trying to login. I enter email and
Hello, I am on my cell phone trying to login. I enter email and password ***** it asks me to verific by entering code that skype has sent me via email. I cannot find such an email. Please help. I am p… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have a google account for my cell phone and need to find
I have a google account for my cell phone and need to find my password can you help … read more
Mr.Med
Mr.Med
1,186 satisfied customers
My name dr michael maskaron. mybskype acct suddenly gone.in
my name dr michael maskaron. mybskype acct suddenly gone.in also had 20 $ in the skype phone acct, all gone.i am not good with computer. it seems that i have forgotten my password. my email, may be pa… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I need to recover my account, namely, the password. I only
I need to recover my account, namely, the password. I only used Skype a couple of times, if that, it's been too long ago, to recall the details, that you ask for, which is ridiculous. Make it simple, … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Not my computer, my cell number... i 4got i tried to get
not my computer, my cell number... i 4got i tried to get Skype and didn't complete the entire process...however, I want to use … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I can't connect to Skype because it doesn't recognize my
I can't connect to Skype because it doesn't recognize my user name or password. I had been using it successfully on my cell phone then I purchased a tablet yesterday and this morning attempted to use … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Yesterday I logged out and then forgot my password and was
Yesterday I logged out and then forgot my password ***** was unable to get on again. Finally I did, but it must have been a new download as it had taken out all of my contacts and what was left in my … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
If I update a phonenumber on my Galaxy S7 and it syncs 5
if I update a phonenumber on my Galaxy S7 and it syncs 5 minutes later, I lose the changes again. Its a problem now. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
How do I change my microsoft account password? I have a
how do I change my microsoft account password? I have a number for reset:(###) ###-####but can't find any place to use it. … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I 't know whether you can help. I changed my password on
I don't know whether you can help. I changed my password ***** Facebook, and answered some privacy questions. Facebook now recognizes a person who is not me, andthe information that it shows for Richa… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My daughter is traveling to barcelona for a month. Can we set
My daughter is traveling to barcelona for a month. Can we set her skype up to call our cell or landline here in the USA?… read more
BrianPKelly
BrianPKelly
Owner Operator
Associate Degree
553 satisfied customers
i was wondering if you could help me i have a skype account
i was wondering if you could help me i have a skype account and there seems to be a problem i bought a subcription which i paid $30.48 on my credit card the order… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My Phillips VOIP841 (Skype) was disconnected when computed
My Phillips VOIP841 (Skype) was disconnected when computed moved, now requires a Password XXXXX sign but does not recogize the original passord set up when new 5 years ago. How do I change my password… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x