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Id like to have my old Hotmail account, It was a computer 4…

Customer Question
Id like to have...

Id like to have my old Hotmail account

Technician's Assistant: How do you usually access Hotmail? On a phone or tablet, or through a web browser?

It was a computer 4 years ago.I have a dell laptop now

Technician's Assistant: What troubleshooting have you tried?

Tried to retrieve it..no go

Submitted: 4 months ago.Category: Computer
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Customer reply replied 4 months ago
call me (###) ###-####
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 20 minutes by:
3/14/2018
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the hotmail ID?

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Customer reply replied 4 months ago
My old address that I want back is***@******.***
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Do you have an access to your Email co*****@yahoo.com or Active phone number (***) ***-**86?

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Customer reply replied 4 months ago
Call me..my laptop is running slow..509(###) ###-####.(Dave)
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

I am sorry the verification code will be sent to you registered phone number(***) ***-**86, Do you have an access to this number?

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Can I have the phone number which ends with 86?

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Customer reply replied 4 months ago
No...that's old phone..
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Do you have you have access to this email address co*****@yahoo.com?

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Customer reply replied 4 months ago
Haven't used Yahoo 4 yrs..
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

In this case what I suggest you right now is, You may need to fill out the hotmail account recovery form. Once the form is filled, Microsoft team will verify your information and they will reach you with the recovery option. Please click the link for reset form: https://account.live.com/ACSR

If that doesn't work or if any other steps is unclear please let me know, So that we can try some other alternate solution. Thank you

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