Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

Microsoft update has been running for days why? Windows 10…

Microsoft update has...

Microsoft update has been running for days why?

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

Windows 10 on hp computer don't know model

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Off and on for a few days when I turn on computer

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Microsoft keeps telling me it is updating on the sxcreen

Show More
Show Less
Ask Your Own Computer Question
Answered in 10 minutes by:
3/14/2018
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,116
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Can I remote onto your Machine and have a look at your problem?

Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,116
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified
Jins M. N. and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
i think i gave you the wrong e mail. it is***@******.***

On your computer PLEASE CLICK HERE. You will get open a Justanswer window. Click on the green I Agree button. You will be prompted to download a small program named Elsinore Screen Connect Client. Download and Run it. Then I will able to connect to your computer and work on it to resolve the issue.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jins M. N. Your Own Question
Jins M. N.
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,116
3,116 Satisfied Customers
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design

Jins M. N. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
4 or 5 times a week, when i log on, i get a message that
4 or 5 times a week, when i log on, i get a message that says updating. Then a message says w couldn't complete the updates, undoing changes, do not turn off your computer. each time this happens it i… read more
Cody
Cody
Computer Science
2,427 satisfied customers
Since the update, the Microsoft ultimate word game just
since the update, the Microsoft ultimate word game just keeps "loading" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Well i have a windows 10 operating system running on my
well i have a windows 10 operating system running on my pc..how can i update the new version for free … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My laptop displays "Getting Windows Ready. Don't turn off
My laptop displays "Getting Windows Ready. Don't turn off your computer." … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Why won't Windows 10 won't uninstall? HP. I purchased the
I purchased the computer in March 2017 and refused Windows 10 at that time. I downloaded Windows 7 instead … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Cant get in to my account won't let me login with my pin.
cant get in to my account won't let me login with my pin. Incorrect pin? … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I have had an error code message, “"The application was
I have had an error code message, “"The application was unable to start correctly. OxC0000142" for several months, and been working with Malwarebytes to try to resolve it. They have finally concluded … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
743 satisfied customers
I pulled a piece of paper out of the printer the other day.
I pulled a piece of paper out of the printer the other day. Since then when I try to print I get the message paper jam. There is no paper jammed in the printer and it will copy and print. I have tried… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Have been having a problem with the microsoft, can;t get a
Have been having a problem with the microsoft, can;t get a usable password ***** can't help, recommended I contact you and reset the account. I have been shout out and don't want to try as it just kee… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
The computer is in the process of loading updates when it
the computer is in the process of loading updates when it stopped showing 87% loaded and the circle of dots stopped. Don't know what to do … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I was installing Microsoft updates. For about ten minutes
I was installing Microsoft updates. For about ten minutes the screen said: Installing updates. Do not turn off computer. I did not believe this and screwed up things by turning off my computer. Now I … read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
Got hacked, scammed. lost everything, need to replace my
got hacked, scammed. lost everything, need to replace my licenseing with microsoft. using outlook express, office, windows 10 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
HPThanks for writing. I bought a new HP computer with
HPThanks for writing. I bought a new HP computer with Windows 10 preinstalled. I set up the computer, but as I recall the setup did not involve setting a password. I turned it off a couple days ago, a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Yesterday I spoke with a Microsoft tech about not being able
Yesterday I spoke with a Microsoft tech about not being able to turn my computer or use my cell phone. As you can see, I was helped with the computer but when I tried to use a password ***** my cell p… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
A msg popped up on my screen which has locked me from going
A msg popped up on my screen which has locked me from going any further with : Call microsoft tec now at 1-888 -(###) ###-#### and I am very skeptical of such messages. Is this a ligit msg … read more
Cody
Cody
Computer Science
2,427 satisfied customers
I am unable to download an HP app from the Windows 10 app
I am unable to download an HP app from the Windows 10 app store. My Officejet 8600 says I have to download the app to scan to my computer. The Error code is: Ox80072EE7 (in case I need it) I guess I d… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Windows 10 was installed backed in June 2016. This morning
Windows 10 was installed backed in June 2016. This morning Sept 25th my computer started an update and it has been running for over 3 hours. What's going on and is it not working?? Thanks… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
The message : "we couldn't complete the updates undoing changes
The message : "we couldn't complete the updates undoing changes don't turn off your computer" keeps looping. I have windows 10 cant get rid of message. What do i do… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x