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DearPearl. I have log into my email problem. I just unable…

Customer Question
I have log into...

I have log into my email problem.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just unable to use my password ***** open my email and tried many times to follow the instructions to recover my email.

Submitted: 3 months ago.Category: Computer
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Answered in 1 minute by:
3/14/2018
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 3 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 495
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 3 months ago

May I know who is your email provider for example Gmail, Yahoo?

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Customer reply replied 3 months ago
Yahoo
Customer reply replied 3 months ago
$39 is too much
Customer reply replied 3 months ago
If you just instruct me how to retrive my yahoo email account back, that will be appreciated.
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 3 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

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Customer reply replied 3 months ago
No
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 3 months ago

Please follow the below steps in order to reset the password ***** your Yahoo account:

  1. Click on this link https://login.yahoo.com/account/challenge/username?done=https%3A%2F%2Fwww.yahoo.com%2F&authMechanism=secondary&sessionIndex=QQ-- page.
  2. Enter your Yahoo! Mail email address or your phone number.

    Tip: You don't have to include the @yahoo.com part of your email address.
  3. Click Continue. Yahoo! Mail's sign-in helper will now walk you through the reset options.

If you have a mobile number associated with the account and can access text messages received there:

  1. Click Yes, text me an Account Key under Do you have access to this phone?. If you're unable to receive or see text messages at that number, make sure you choose I don't have access to this phone so you get other options for resetting your forgotten Yahoo! Mail password.
  2. You'll receive an account key by text within a couple minutes. Enter it under Verify that you have this phone.
  3. Click Verify.

    If you have a secondary email address associated with your Yahoo! Mail account:

    1. Click Yes, send me an Account Key under Do you have access to this email?. If you suspect somebody may be reading your email or if you cannot receive messages at the address anymore, click I don't have access to this email instead.
    1. Type the account key you got by email under Verify that you have access to this email.
    2. Click Verify.

    If you do not have access to either a secondary email address or phone number, Yahoo! may ask you for other information to verify your identity, such as contacts in your Yahoo! Mail address book.

    Once you have successfully recovered access to your account, you can change the Yahoo! Mail password to whatever you like (and will remember); it is best, ***** ***** to use a strong email password.

    Please let me know if it works for you.

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