Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Can't remember password. Asia laptop. Asus. Microsoft10.

Customer Question
Can't remember password Technician's...

Can't remember password

Technician's Assistant: What device or product does this involve?

Asia laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Asus. Microsoft10

Technician's Assistant: What have you tried so far with your Asus? Have you installed any updates recently?

Tried password. No access. No updatds

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
3/14/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,078
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Can't you login to Windows? Are you login to Windows using a Microsoft account or Local Account?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am trying to register my new lap top, I had one years ago
I am trying to register my new lap top, I had one years ago so when I tried to register it says I have an account. I don't remember the password ***** I have tried 5 times to have it send me an email.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I can't remember my password to get o my laptop. Asus R510zc
I can't remember my password ***** get o my laptop … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I forgot my password. the only other computer i have is a
I forgot my password. the only other computer i have is a chromebook. I can't download recovery apps to this operating system that will work with my asus I"m stuck … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
20 satisfied customers
I've forgotten my NETWORK password (PCS) Asus Laptop -
No - I'm trying to connect my iPhone with the computer network and simply can't remember the password.… read more
Moses C
Moses C
Bsc
767 satisfied customers
We bought this computer around 2 yrs, ago. Asus. Laptop it
No, i'm having trouble remembering both username and password. I have tried many passwords without luck … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Can't remember my Microsoft password. can you help? Laptop.
Can't remember my Microsoft password. can you help? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I recently found my laptop and cannot remember my password.
I recently found my laptop and cannot remember my password. I tried re-setting it but I have a different email now and when I go through the normal process of resetting it (https://support.microsoft.c… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
How do I reset my Asus laptop. I forgot the main password.
How do I reset my Asus laptop. I forgot the main password. As soon as I turn it on it says enter password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
How do I get a password reset disk. Can't remember password
Can't remember password ***** get on lap top. computer tells me to insert UBS flash drive to reset reset disk … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Edge won't launch. It looks like it is starting and then
Edge won't launch JA: What exactly is frozen or not starting up for you? Customer: It looks like it is starting and then shuts down JA: What's the brand and model of your computer? And the Operating S… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
Can't remember last password used, My laptop, Brand is asus
Haven't used for a couple of month while I was sick … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I forgot my password word. Can't get in with my password.
I think it is a very long time ago and have been working on the phone with me know when I am not sure what to do hacking my password… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
Laptop ASUS had stop code Critical Process Failed unable to
Laptop ASUS had stop code Critical Process Failed unable to logon to machine. Requests Startup Password ***** unable to logon. Tel(###) ###-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Asking for password. Hasn,t asked before so don't know if I
asking for password. Hasn,t asked before so don't know if I even have a password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Hotmail.com. I have tried Everything I could remember. (They
Hi, I am Sandy***@******.***. I have tried Everything I could remember. (They took a tumour out of my brain) Short Term memory is gone. Trying to get my network. I believe there is a virus in there. S… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I have an ASUS laptop as a back up. I used the same password
I have an ASUS laptop as a back up. I used the same password ***** both my computers but changed it for my main pc. Now I can't remember the password ***** my ASUS. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I lost my password to log in any other way i dont have disc,
hi i lost my password ***** log in any other way i dont have disc … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Recently I returned home from a trip in Asia to learn that
Recently I returned home from a trip in Asia to learn that my roomate had crashed my computer so bad that its still in the shop over a month ago.(its was actually in pieces since he tried to get someo… read more
adski
adski
11x GCSE, 3x A-Level
82 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x