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People can't call me; they get a buzzy signal. Please repair…

Customer Question
People can't call me...

People can't call me; they get a buzzy signal. Please repair it.

Technician's Assistant: What device or product does this involve?

My home phone.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

It's and at&t wall phone.

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I can call our but no one can get me. I have not done anything but call out.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No. I do pay my bills.

Submitted: 5 months ago.Category: Computer
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Answered in 26 minutes by:
3/14/2018
Tech Support Specialist: Nathan, Systems Manager replied 5 months ago
Nathan
Nathan, Systems Manager
Category: Computer
Satisfied Customers: 31,418
Experience: Own/operate computer networking/IT company.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

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Tech Support Specialist: Nathan, Systems Manager replied 5 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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