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I have an issue with Skype. The icon on the desktop screen…

Customer Question
Good Morning, I have...

Good Morning, I have an issue with Skype. The icon on the desktop screen does not remain after I sign in. Can you help?

Technician's Assistant: When did you last update Skype?

I don't remember. Is it possible that the app icon is presenting a problem?

Technician's Assistant: What have you tried so far with your Skype?

We signed in different ways, but the icon sign drops out from the computer screen.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My skype on my cell phone works well, but not on the desktop computer.

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/14/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago

Can you right click the icon when it is at the desktop and choose pin to task bar?

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Customer reply replied 4 months ago
Ok Skype icon pinned to taskbar.
Customer reply replied 4 months ago
No THANK YOU.
Customer reply replied 4 months ago
Could you help me now?
Customer reply replied 4 months ago
I'm having difficulty with the Skype icon on my desktop. It falls off the screen when I sign in each time.
Could you help?
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 4 months ago

You opted me out so i could not respond. Are you available now?

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