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Well, its really my yahoo mail account on my phone. i

Customer Question
Well, its really my...

Well, its really my yahoo mail account on my phone. i thought i was contacting yahoo. can you help me?

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Phone when i recently upgraded my iphone, i lost the news "tab" for lack of a better word, wondering how to get it back

Technician's Assistant: What troubleshooting have you tried?

Gone to settings, no choices. signed out and back in. turned phone off and on it is advertised as a feature of yahoo mail. but cannot click on that option

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Nope, thought that was you

Submitted: 1 month ago.Category: Computer
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Customer reply replied 1 month ago
What happened to my answer?
Answered in 55 minutes by:
3/14/2018
Tech Support Specialist: Pete, Computer Engineer replied 1 month ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 19,730
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 1 month ago

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach Yahoo. JustAnswer is a question and answer site and not affiliated with Yahoo. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 1 month ago
If you can help me with this, that will be great.
Customer reply replied 1 month ago
I’ve been searching through the mail app and the faq but can’t find any way to get back the news icon
Tech Support Specialist: Pete, Computer Engineer replied 1 month ago

You can get the latest news at: https://www.yahoo.com/news/

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

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Customer reply replied 1 month ago
I’ve been on the desktop site also, but couldn’t find anything.
Customer reply replied 1 month ago
Well, there used to be an icon in the upper right corner of my email app. It’s not there now. I don’t just want to be able to click a link.
Customer reply replied 1 month ago
I want it back in my email.
Tech Support Specialist: Pete, Computer Engineer replied 1 month ago

Can you attach a screenshot of what you are currently seeing in the app?

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Customer reply replied 1 month ago
No, the app does not allow me to add a screenshot. So far, I’ve had no resolution of this problem.
Customer reply replied 1 month ago
I don’t want to securely connect. So far, I am not impressed with this service. And I am going to give you less than 5 stars. Sorry.
Customer reply replied 1 month ago
I mean the justanswer app does not allow me to add a screenshot.
Tech Support Specialist: Pete, Computer Engineer replied 1 month ago

Save the screenshot to your device, then click on the Add File button on your JustAnswer page and attach it,

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Tech Support Specialist: Pete, Computer Engineer replied 1 month ago

You can ignore any automated offers that may pop up - they are sent automatically by the site and not by me.

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Tech Support Specialist: Pete, Computer Engineer replied 1 month ago

Thanks for the screenshot, which app is it showing?

Are you using the Yahoo Mail app?: https://itunes.apple.com/app/yahoo-mail/id577586159

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Tech Support Specialist: Pete, Computer Engineer replied 1 month ago
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Pete, Computer Engineer
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Satisfied Customers: 19,730
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