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I looked for an e mail with help on my password, but my mail…

Customer Question
Hi Andy, I looked...

Hi Andy, I looked for an e mail with help on my password, but my mail is still not working.

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

Yes, nothing there either. I have a numeric and fingerprint I.d., but no password, and it asks for my Apple password.

Technician's Assistant: What email provider are you using (e.g. Gmail, Yahoo, etc.)?

Gmail

Technician's Assistant: Have you checked for your email under the All Mail tab?

Yes, nothing anywhere, the only thing that comes up is when someone sends me something on messenger.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I was connected to the systems management, paid the fee, and was expecting an e mail, but that didn’t work, and I can’t seem to get back there now.

Submitted: 4 months ago.Category: Computer
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Answered in 5 hours by:
3/14/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,346
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

To recover your gmail password, go to:

https://accounts.google.com/signin/recovery

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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