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My password on laptop is not working. It's a HP pavilion…

Customer Question
My password ***** laptop...

My password ***** laptop is not working.

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

It's a HP pavilion (os) is windows 10

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

I updated it two days ago.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have not changed my password *****

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/14/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 928
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I am sorry to hear that you are facing such trouble with your laptop password ***** you tell me is it your Windows login or its the power on bios password?
I will be the expert in assisting with the issue you are having.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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