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I have forgotten my password. I have forgotten my password.

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I have forgotten my...

I have forgotten my password

Technician's Assistant: What device or product does this involve?

I have forgotten my password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Samsung Tablet

Technician's Assistant: What's the model of your Samsung tablet?

Ceo168

Technician's Assistant: What have you tried so far with your Samsung tablet?

Issabella

Submitted: 4 months ago.Category: Computer
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Answered in 3 minutes by:
3/14/2018
Tech Support Specialist: Tech Ben, Information Systems Manager replied 4 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Computer
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Can you please let us know how OLD is your tablet? The only way you can get into the Tablet is by Resetting it to Factory Settings. Do you want to proceed that way? Please note, this will delete all the data on the tablet. Please let us know if you want to proceed.

Thanks,

Kumar

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Customer reply replied 4 months ago
I keep asking you simple straight forward questions that are not being answered you only seem to answer what you want
Customer reply replied 4 months ago
Iwant my original money back I am not paying you anymore my account has been put on hold as this is a scam I do not know how you got into my device I was just placing an order withpets wharehouse who no nothing about you.I did not ask for you nor did I give you permision to take over $60 from my account. Please reimberse me or you will be hearing from fair traiding.This is a SCAM.
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